Service Manager

3 weeks ago

Virar MH IN PT Ecological Service Pvt Ltd Full time

JOB DESCRIPTION OF SERVICE MANAGER Build and sustain client relationship to ensure complete client satisfaction Collaborate with the sales team to create new products Manage dispatch procedure to ensure high level of client satisfaction and proficient and effective communications with field staff resources Directly responsible for all field work installation commissioning and other part of work Travelling as and when required Maintaining clients service logs and internal service record in a timely manner Provides clients with regular reports feedback on their service requests Develop maintain relations with clients Collaborating with technical staff to create strategic plans to deliver services Assign task to engineers Coordinating with Regional head Branch Manager as required and responsible for hiring and termination of service engineer conducting performance review of Service Engineer s Initiate technical productivity improvements through field supervision and ensure quality of work to the company s standards Estimation of service repair and replacements Ordering and managing repair parts cycle times Promote and accountable for all aspects of Safety and Risk management including proper notice to proceed signed contracts contract change orders Attending workshops seminars and product training regularly Supervise train and mentor field support specialists or technicians Plan schedule and assign field tasks based on customer needs and technician availability Monitor field service activities to ensure adherence to service level agreements SLAs Develop and implement standard operating procedures for field operations Coordinate with logistics and supply chain teams to ensure timely availability of tools and parts Act as an escalation point for customer issues not resolved at the specialist level Ensure high levels of customer satisfaction through effective service delivery Collaborate with account managers or sales teams to understand client expectations and needs Stay current on product knowledge and support procedures Guide the team on troubleshooting maintenance and system upgrades Support complex or high-priority technical cases when necessary SKILLS Problem-solving Customer service Time management Leadership Good knowledge of electronics circuit repair tracing schematic reading and electronics instruments can be used well Technical Knowledge Project Management Team Management Task delegation Decision Making Requirements- Bachelor s degree in Electronics Electrical Instrumention Engineering 10 years of experience in environmental services or sustainability roles - Strong leadership project management and communication skills Job Type Full-time Pay 30 000 00 - 50 000 00 per month Benefits Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work Location In person

  • Service Engineer

    3 weeks ago

    Virar, MH, IN PT Ecological Service Pvt Ltd Full time

    Dear All JD - Service Engineer Installation Commissioning for Instruments Onside offside service providing Using various strategies and tools to provide effective solutions to customers concerns Communicating with clients engineers and other technicians to ensure that services are delivered effectively Monitoring equipment and machinery performance and...

  • (15h Left) Jr. Service Coordinator

    3 weeks ago

    Virar, MH, IN PT Ecological Service Pvt Ltd Full time

    We are seeking a motivated and detail-oriented Junior Service Coordinator to support our environmental services team The role involves coordinating day-to-day service activities assisting with scheduling maintaining documentation and ensuring smooth communication between clients field teams and management Key Responsibilities Assist in planning scheduling...

  • Jr. Service Coordinator

    2 days ago

    Virar, India PT Ecological Service Pvt Ltd Full time

    We are seeking a motivated and detail-oriented **Junior Service Coordinator** to support our environmental services team. The role involves coordinating day-to-day service activities, assisting with scheduling, maintaining documentation, and ensuring smooth communication between clients, field teams, and management. **Key Responsibilities** - Assist in...

  • Sales and Service Coordinator

    2 days ago

    Virar, India PT Ecological Service Pvt Ltd Full time

    Lead Generation, Data Extraction, and Quotation preparation. - Attend sales training meetings and develop an understanding of all the company's services and products. - Become experts on company product sales offerings - Stay up-to-date with new products and feature - Ensure sales targets are met and report any deviations - Collaborate with senior sales team...

  • [09/11/2025] Assistant Manager-sales

    1 day ago

    Virar, MH, IN Evolute Cleantech Solutions Pvt. Ltd. Full time

    Role Overview The Inside Sales role serves as a key link between customers and internal teams EMS SCM Engineering R D QA QC MRO Marketing and other stakeholders Responsibilities include selling manufacturing capacity and allied services generating leads managing inquiries preparing quotations and closing contracts and meeting targets The role drives revenue...

  • Service Coordinator

    6 days ago

    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Service Coordinator

    12 hours ago

    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Manager Field Service

    3 days ago

    Thane, MH, IN Vertiv Full time

    Designation Manager Field Service Location Mumbai India Job Type Full-Time On-Site Office Department Service Operations Experience Manager Team Leader Minimum 10 to 15 years of Experience in HVAC piping design project execution in Chilled Water piping plumbing Primary Secondary pumps thermal storage accessories HVAC control Systems Minimum of 8 to 10 team...

  • [Apply Now] Full Stack Developer

    1 day ago

    Virar, MH, IN Benzene Corporation Full time

    About the Role We are looking for a motivated and talented Full Stack Developer with 1-2 years of experience to join our development team You ll be responsible for building and maintaining both client-facing and backend applications across the full software development lifecycle Responsibilities Design and develop scalable web applications using frontend and...

  • Team Leader

    1 day ago

    Virar, MH, IN Troika Tech Services Full time

    Senior Sales Manager Company Name Troika Tech Services Pvt Ltd o Virar West Global City Mumbai https troikatechservices in Experience Required Motivate the team and manage a team of sales executives Set daily weekly and monthly sales goals and ensure achievement Skill required - Strong leadership communication and problem-solving skills Ability to work in a...