Director - Hr

4 weeks ago


Gurgaon, Haryana, India R1 RCM Full time

R1 RCM is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry s most advanced technology platform encompassing sophisticated analytics Al intelligent automation and workflow orchestration R1 is a place where we think boldly to create opportunities for everyone to innovate and grow A place where we partner with purpose through transparency and inclusion We are a global community of engineers front-line associates healthcare operators and RCM experts that work together to go beyond for all those we serve Because we know that all this adds up to something more a place where we re all together better R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024 by the Great Place to Work Institute This is our second consecutive recognition on this prestigious Best Workplaces list building on the Top 50 recognition we achieved in 2023 Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare amongst Top 50 Best Workplacesxe2x84xa2 for Millennials Top 50 for Women Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness We are committed to transform the healthcare industry with our innovative revenue cycle management services Our goal is to xe2x80x98make healthcare work better for all by enabling efficiency for healthcare systems hospitals and physician practices With over 30 000 employees globally we are about 17 000 strong in India with presence in Delhi NCR Hyderabad Bangalore and Chennai Our inclusive culture ensures that every employee feels valued respected and appreciated with a robust set of employee benefits and engagement activities Role Director Employee Relations Reports to Senior DirectorLocation NCRPosition Summary A Director of Employee Relations at R1 India would oversee the management of employee relationships ensuring a positive and productive work environment This role involves developing and implementing policies resolving conflicts ensuring compliance with labor laws and fostering good communication between management and employees The Director would also manage and mentor a team of employee relations professionals Key Responsibilities Policy Development and Implementation Develop implement and maintain employee relations policies procedures and programs that comply with Indian labor laws and regulations Conflict Resolution Investigate resolve and prevent employee disputes grievances and disciplinary matters Employee Relations Support Provide guidance and coaching to managers on handling employee relations matters performance management and disciplinary actions Strategic Planning Contribute to the development of HR strategies that support the organization s overall business objectives Compliance Ensure compliance with Indian labor laws regulations and company policies related to employee relations Team Leadership Manage and mentor a team of employee relations professionals providing guidance support and development opportunities Communication Foster open and transparent communication between management and employees ensuring that employee concerns are addressed promptly and effectively Data Analysis Utilize data and analytics to measure the effectiveness of employee relations programs and identify areas for improvement Change Management Support organizational changes by proactively identifying potential employee relations risks and developing plans to mitigate them Required Skills Bachelor s degree in Human Resources Business Administration or a related field A Master s degree in HR or an MBA is preferred A minimum of 15 years of progressive HR experience with at least 5 years in a leadership role Knowledge of Indian labor laws employment regulations and HR best practices Proven track record of successfully leading employee relations in a complex organizational setting Strong leadership and people management skills with the ability to build relationships and influence stakeholders at all levels Excellent communication and interpersonal skills with the ability to effectively interact with employees managers and external stakeholders Experience in developing and implementing HR strategies and initiatives aligned with business objectives Exceptional problem-solving and decision-making abilities with a proactive and solution-oriented mindset Proficient in HRIS systems Workday and MS Office suite Working in an evolving healthcare setting we use our shared expertise to deliver innovative solutions Our fast-growing team has opportunities to learn and grow through rewarding interactions collaboration and the freedom to explore professional interests Our associates are given valuable opportunities to contribute to innovate and create meaningful work that makes an impact in the communities we serve around the world We also offer a culture of excellence that drives customer success and improves patient care We believe in giving back to the community and offer a competitive benefits package To learn more visit Visit us on



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