Executive/senior Executive

3 weeks ago

Hyderabad Telangana Secunderabad Telangana, India Talent Leads Consultants Full time

Job Summary The Executive Senior Executive - Training Development Field Training is responsible for supporting the Training Development team in delivering effective and efficient training programs within the Quick Service Restaurant QSR industry This role primarily focuses on providing on-the- job training to employees monitoring their performance and ensuring compliance with operational standards and procedures Responsibilities 1 On-the-Job Training Conduct on-the-job training sessions for new hires and existing employees Demonstrate and explain operational procedures best practices and customer service standards Provide hands-on guidance and support to employees to enhance their skills and knowledge 2 Performance Monitoring Observe and assess employee performance during training sessions and on-the-job Provide feedback and coaching to employees to improve their performance and adherence to operational standards Identify areas for improvement and develop action plans to address performance gaps 3 Compliance with Operational Standards Ensure that all employees comply with the QSRs operational standards and procedures Monitor and assess employee adherence to food safety cleanliness and hygiene standards Conduct regular audits to identify non-compliance issues and implement corrective actions 4 Training Material Development Assist in the development of training materials modules and resources Collaborate with the Training Development team to create engaging and interactive training content Update and revise training materials as needed to reflect changes in operational procedures or industry standards 5 Training Evaluation and Reporting Assist in evaluating the effectiveness of training programs through assessments and feedback mechanisms Collect and analyze data on training outcomes and employee performance Prepare reports on training evaluation results and provide recommendations for improvement 6 Collaboration and Coordination Collaborate with the Training Development team to ensure smooth execution of training initiatives Coordinate with store managers and supervisors to schedule and organize training sessions Communicate with employees to ensure their understanding of training schedules and expectations Qualifications and Skills

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