Customer Support

4 weeks ago


Bengaluru, India One Degree North Human Resource Full time

Job Description Description We are seeking a motivated Customer Support Representative to join our team in India. The ideal candidate will have 0-1 years of experience in a customer service role and will be responsible for providing exceptional support to our customers, ensuring their inquiries are resolved quickly and effectively. Responsibilities - Provide timely and effective support to customers via phone, email, and chat. - Resolve customer inquiries and complaints in a professional manner. - Document customer interactions in the CRM system accurately and efficiently. Niharika- 9611793013 Shifa-6364327839 Vinita - 7411560850 - Mithila-6364327842 - Collaborate with team members to improve customer service processes. - Assist in training and onboarding new team members as needed. Skills and Qualifications - Excellent verbal and written communication skills in English and Hindi. - Strong problem-solving skills and the ability to think critically. - Familiarity with customer service software and CRM systems. - Basic understanding of product knowledge and services offered by the company. - Ability to work in a team environment and adapt to changing situations.



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