Team Lead, Inbound operation

5 days ago

Delhi, Delhi, India Amazon Full time
Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.

• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.

• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.

• Proactively identify and lead process improvement initiatives and Lean tools

Key job responsibilities
Work with Ops manager to identify improvement projects for the sites and drive projects for the site.

Responsible for continual improvement, Process excellence and Standardization at site

Direct management experience for employees and their performance

Experience with performance metrics and process improvement (how, when, who)

Candidates must be flexible to work weekends and/or overnight shifts regularly- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications- 1+ years of manufacturing or customer-facing environment experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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