Senior Manager, Fiduciary

Job Summary To deliver service reports to Country Stakeholders clients in accordance with requirement and timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met To ensure accurate calculation and posting entries in relation to valuation including management fee expenses performance fee etc in accordance with Service Level Memorandum and as appropriate the Fund Offering Memorandum and related documents such as fund s SLM To ensure accurate capturing of trades prices Corporate Actions FX rates data and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation Responsible for the daily maintenance of full accounting and client records of several investment funds books including general ledgers cash positions distribution records investment records and pricing records of investments and support in fund administration related matters such as recording and processing transactions obtaining and verification of relevant documentation thereof and ensuring that investments are correctly recorded and priced and accounted for Purchase and sale of listed or unlisted securities Corporate Actions Forward FX deals OTC deals Swaps Options etc and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation Perform detailed review of the reports to CPC clients including Verification trades to relevant supporting Ensure valuation of investments being checked to third party sources Ensure appropriate accounting for complex investment Ensure compliance with internal investment restrictions external regulations and international accounting standards if applicable Identify issues and report to senior supervisor with suggested solutions Responsible for fundamental cash monitoring for the assigned clients i e monitoring cash positions of clients and prepare cash projection reports To be responsible for daily activities cash trade reconciliation Preparing Portfolio Valuations investment compliance reports or other reporting as required To calculate the Net Asset Value on a daily weekly monthly or other basis as agreed and deliver service reports to CPC clients in accordance with requirement and timeline as agreed in Services Level Memorandum To ensure proper and accurate calculation and posting of management fee expenses performance fee etc in accordance with Service Level Memorandum and as appropriate the Fund Offering Memorandum Key Responsibilities Recording and disbursing dividends either by payment or re-investment Calculating and disbursing payments of fees to the investment manager advisor custodian administrator and other service providers as required To ensure fund administration services fees are settled by the client on timely manner Communicate with CPC and other relevant parties on daily operational issues under appropriate supervision of Senior Manager and regular services review To liaise with internal customers stakeholders and senior team members to ensure completion of complex or exceptions-based process actions To ensure clear and smooth communication with Fund Accounting Team Transfer Agency Team Fund Compliance Team Custody Team and other operations team for timely updating maintenance of client records To support Assistant Manager Manager Senior Manager handle and delivery assigned ad hoc project within the deadline Manage and avoid risks to clients Bank Group by ensuring prompt and accurate reporting to clients management timely rectification and or monitoring of any discrepancies To provide accurate statistics relating to Key Risk Indicator KRI and Key Performance Indicator KPI to help measuring and meet division objectives To drive Process efficiency and initiatives To conduct RCA and focus on reduction of repeated errors Managing the team members effectively knowledge sharing among team members developing individual skills of all team members Process training to new joiners regular updates on the process change and incorporation of the changes in DOI Ensure a continual drive towards automated control processes Conduct MAR Reviews Ensure proper functioning of day-to-day controls periodic monitoring of activities and timely resolution of risk issues To ensure successful completion of BCP DR test at required frequencies To escalate issues as they occur and coordinate communication to senior stakeholders Manage the performance and development of staff across the unit People and Talent Promote and embed a culture of openness trust and risk awareness where ethical legal regulatory and policy compliant conduct is the norm Risk Management To ensure all control operating procedure and documentations are properly followed To ensure compliance to all established procedures regulations and the Group Guidelines To keep track of changes internal and external affecting Clients and communicate such changes along with impact analysis on a pro-active basis through newsflashes market insights operations guides and through other routine communication Governance In the event of serious regulatory breaches or where risk tolerances have been breached ensure senior management are informed and that actions are taken quickly to remediate and or activities are ceased Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct To deliver in class service in accordance with established procedures regulations laws to protect client interest and to exceed client expectations Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Key Stakeholders SSO Management team in HUB Group and Country Other Responsibilities Embed Here for good and Group s brand and values in SSO Perform other responsibilities assigned under Group Country Business or Functional policies and procedures To monitor if all the cut-offs have been met with To ensure that the DOI s are updated whenever procedures change To have control over pending instructions and follow up for the same To track report and escalate errors and volumes on a daily basis To plan effective resourcing of staff to handle high volumes during peak time To ensure staff follow all control measures and implement any new control as required Compliance with the Departmental Operating Instructions manual and within the Timeliness and accuracy standards specified Upholding the Values of the Group and Company at all times Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time Compliance with all applicable Rules Regulations and Company and Group Policies Carry out all back-up related activities and support other sites and processes as and when suggested by line manager To manage risk and compliance in the processes and put in controls to maintain the same by maintaining low error rate Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager Carry out tasks and projects as required by the Line Manager from time to time Adhere Group code of Conduct as specified in the Group policies Skills and Experience Spot Opportunities Communication Collaborate Deliver Sustainably Achieve Results Solve Problems Qualifications 7 to 10 years for Senior Manager of relevant work experience in the following areas Good knowledge of fund administration services including fund valuation Mutual Hedge funds and offshore private funds Good attention to detail with high levels of accuracy Ability to work independently with minimal supervision and able to handle variety of fast changing situations in terms of work pressure and clients requirements Strong communication client servicing and problem solving skills Excellent inter-personal and communication skills and the ability to adapt these to work with both external and internal clients The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes Managing Team size of 10 -15 people Should have conducted appraisal merit discussion directly Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you ve applied to If you are invited to take an assessment this is great news It means your application has progressed to an important stage of our recruitment process Visit our careers website 31867