Operations Analyst

2 days ago

Chennai Tamil Nadu, India Equitas Small Finance Bank Full time

Effective Volume of Account Instruction SR Process Mgmt Volume TAT Mgmt incl Manual process mgmt Productivity- Employee to achieve 80 Service request during the day at Account Instruction Ideas - - 4 ideas per Quarter which save Non-value adds Save cost with clear quantification with proofs TAT Assigned SR for the day should be completed for Account Modification SR 95 Within Prescribed SR Category TAT Effective Volume of Account instruction TAT and Manual activities 1 Consistency in Scrutinizing the service request so that business target is achieved 2 Should be Proactive in time management so that given volume is handled in a better way with Quality and Accuracy 3 Account instruction Manual acitivities SR assigned till 2PM to be processed on day-0 Day 0- 99 SR 4 95 Within Prescribed SR Category TAT Customer Service A Ensure error free Authorization with Quality and Accuracy which is extremely important to avoid below risk 1 Reputaion Risk 2 Financial Risk 3 Customer complaints B 1 There should be consistency numbers in processing the request on hourly basis 2 No wrong authorization should be done reasons which increases the TAT of end customers Checker should ensure the sameInternal Control Quality Control 1 Audit Report 2 internal External QC error report Error Audit IA QC QA etc 0 5 is the tolerance limitxe2x80xa6 0 5 100 0 6-1 5 50 1 6-2 25 2 5 3 Ensure to follow the approved process strictly so that bank channels are not misused 4 Maker should ensure strictly the prescribed request letter customer request letter where enclosed and ensure all the KYC docuements are duly enclosed and should check whether the maker has been done modification correctly and same needs to be checked and authorized Process Knowledge Innovative Ideas Knowledge 1 It is extremely important that respective officials to be well versed with product and Process so that they can comply regulatory and internal guidelines 2 Courses should be complete which was shared by the HR 3 Proactively self updated with Process and Policies 4 Completion of all LMS on time without any reminders 5 Intiating Ideas for change in process and improvement Initiatives 1 Take-up 3 critical Process in a quarter do Complete Analysis and provide write-up remarks with clear details 2 3 Ideas per Quarter Self Idea to be generated implemented which will result in Cost Savings or NVA removals Non-Value Add and the same to Benefit the Unit 3 Proactively self updated with Process and Policies and should get cross train in other process as well 4 Completion of all LMS on time without any reminders 5 Intiating Ideas for change in process and improvement

  • Research Analyst Bpo Operations

    2 days ago

    Chennai, Tamil Nadu, India JUARA IT SOLUTIONS Full time

    - BPO Research Analyst Data Collection Validation Position Research Analyst - BPO Operations Location Chennai Department Data Research Analysis Experience 1 to 2 years Role Overview We are seeking detail-oriented and proactive Research Analysts to join our BPO team The role involves collecting validating and updating institutional and...

  • Senior Operations Analyst

    2 days ago

    Chennai, Tamil Nadu, India Athena Health Full time

    Join us as we work to create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all We are looking for a Senior Operations Analyst to join our Operations team Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM But enough about us lets talk about you You are a...

  • Sales Operations Analyst

    2 weeks ago

    Guindy, Chennai, Tamil Nadu, India Gigamon Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Gigamon, recently certified as a Great Place to Work, helps the world's leading organizations run fast, stay secure and innovate. We provide the industry's first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their hybrid...

  • Transaction Management Analyst

    2 days ago

    Chennai, Tamil Nadu, India NatWest Group Full time

    Join us as an Asset Servicing Analyst In this role you ll be supporting the capture data cleansing reconciliation communication and processing of corporate action events You ll be understanding the mechanics of each event and the management of key event dates making sure the process is completed accurately and in a timely manner This is an opportunity...

  • Lab Analyst

    1 week ago

    Sriperumpudur, Chennai, Tamil Nadu, India CROWNTECH SURFACE FINISHINGS PRIVATE LIMITED Full time ₹ 15,000 - ₹ 1,70,000 per year

    POSITION:-LAB ANALYSTBASIC FUNCTION:-Male Candidates required as Lab Analyst for ED, Powder Coating & Spray Painting Process.ROLES & RESPONSIBILITIES:-Ensure Sampling as per production plan. Ensure safety, Health, and environment norms. Monitor and improve safety on the Lab; eliminate any unsafe operations and ensure a safe and clean product environment....

  • Procurement Operations Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India Golden Opportunities Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

    Procurement Operations Analyst - Buyer We are seeking a highly skilled Procurement Operations Analyst - Buyer to join our team in Chennai. The ideal candidate will have experience in procurement, source to pay, and purchase management. The successful candidate will be responsible for monitoring and managing all Purchase Requisitions (PRs) and Purchase Orders...

  • Procurement Operations Analyst

    2 days ago

    Chennai, India Golden Opportunities Pvt Ltd Full time

    Procurement Operations Analyst - Buyer We are seeking a highly skilled Procurement Operations Analyst - Buyer to join our team in Chennai. The ideal candidate will have experience in procurement, source to pay, and purchase management. The successful candidate will be responsible for monitoring and managing all Purchase Requisitions (PRs) and Purchase Orders...

  • Analyst-2

    7 days ago

    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Provide exceptional customer service to all our internal and external customers by being courteous, polite and friendly toward all those we serve. Acknowledge and address customer’s issues immediately in order to determine the overall support needs and proper...

  • Operations Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India Kiya Full time US$ 80,000 - US$ 1,20,000 per year

    Job Title: HR & Vendor Management Analyst Benefits & WellbeingLocation: Chennai (Hybrid – 3 days office, 2 days WFH)Shift Timing: 11:00 AM – 8:00 PM ISTJob SummaryWe are looking for an HR & Vendor Management Analyst to join our Benefits & Wellbeing Delivery team. The role involves managing third-party vendors, HR benefits, contracts, and insurance...

  • Operations Analyst

    2 days ago

    Chennai, India Kiya Full time

    Job Title: HR & Vendor Management Analyst Benefits & Wellbeing Location: Chennai (Hybrid – 3 days office, 2 days WFH)Shift Timing: 11:00 AM – 8:00 PM IST Job Summary We are looking for an HR & Vendor Management Analyst to join our Benefits & Wellbeing Delivery team. The role involves managing third-party vendors, HR benefits, contracts, and insurance...