Analyst 1, Payments Pricing

Now more than ever the Toast team is committed to our customers We re taking steps to help restaurants navigate these unprecedented times with technology resources and community Our focus is on building the restaurant platform that helps restaurants adapt take control and get back to what they do best building the businesses they love And because our technology is purpose-built for restaurants by restaurant people restaurants can trust that we ll deliver on their needs for today while investing in experiences that will power their restaurant of the future Bready to make a changeToast is looking for a Payments Operations Analyst I to play an integral role in scaling Toast s rapidly growing business You will be the go-to person for the Sales team as a Payments Pricing subject matter expert by prioritizing custom pricing requests analyzing complex card processing statements advising sales on deal pricing strategy and communicating with sales reps in a timely and professional manner Analysts are also responsible for budgeting time to contribute to longer term strategic projects escalating to management when necessary tracking operational metric performance and presenting to department leaders Use of Excel SQL Powerpoint and SalesForce on a daily basis The Roll Become fluent in understanding card processing pricing including various market pricing strategies interchange fees network scheme fees and other processing fees Perform complex payments pricing analyses for new business opportunities setting processing rates which directly impact Toast revenue Support the sales process and become a subject matter expert regarding Toast s payment solutions in addition to pricing Manage and improve upon all operational processes that touch Toast Payments Support and partner with Sales Enablement on Payments education initiatives Support optimizing internal business operations for scale Use of Salesforce Excel PowerPoint and SQL on a daily basis Do you have the right ingredients Bachelor s Degree in Finance Economics Mathematics or related fields required 1-3 years of experience in an analytical or operations position Intermediate Excel Google Sheets skills ability to understand financial models Experience in a customer service or sales support capacity Excellent organizational time management verbal written communication skills A great sense of accuracy and problem-resolution skills Ability to manage multiple competing priorities in a high growth fast-paced environment Ability to delivery high quality analysis within tight and required deadlines and SLAs An inquisitive nature and a mathematical analytical mind Bonus ingredients Experience in a high growth tech company Experience with data analysis programming languages Experience in the credit card processing industry Experience using Salesforce Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs Learn more about our benefits at Bread puns encouraged but not requiredDiversity Equity and Inclusion is Baked into our Recipe for SuccessAt Toast our employees are our secret ingredient-when they thrive we thrive The restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences We Thrive TogetherWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs Our goal is to build a strong culture of connection as we work together to empower the restaurant community To learn more about how we work globally and regionally check out Apply today Toast is committed to creating an accessible and inclusive hiring process As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process If you need an accommodation to access the job application or interview process please contact For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment An employer who violates this law shall be subject to criminal penalties and civil liability