Payments Analyst
2 days ago
Job Description:
We are hiring a Payment Escalations executive with expertise in managing and resolving payment related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely resolutions.
Key Responsibilities
Manage and resolve payment escalations, ensuring timely resolution of disputes and transaction discrepancies.
Oversee failure payments, including trace & recalls, outgoing/incoming returns, and inbound payment discrepancies.
Monitor and assign cases across payment investigation workflows, ensuring efficient tracking and resolution.
- Coordinate with financial institutions, payment processors, and internal teams to resolve escalated payment issues.
Ensure compliance with global financial regulations and internal SLA-driven workflows.
Analyze failure payment trends and recommend process improvements to enhance efficiency.
Provide training and mentorship to junior analysts, ensuring best practices in payment dispute resolution.
Maintain high accuracy in documentation and reporting, adhering to regulatory standards.
Requirements
Bachelor's degree in Finance, Accounting, or a related field.
2- 6 years in payment investigations, reconciliation, or financial operations, with leadership experience.
Proficiency in payment tracking tools, financial compliance platforms, and reconciliation software.
Strong analytical mindset, leadership abilities, and effective communication skills.
Experience in high-value payment investigations, risk assessment, and fraud detection within multiple payment schemes.
-
Technical Support Analyst
4 weeks ago
Hyderabad, India Travel & Payments Full timeCompany DescriptionTravel & Payments, based in Singapore, is a trusted payment consulting and advisory firm dedicated to simplifying the complexities of payments for businesses. We offer tailored services ranging from Payments Strategy Development to Cost Optimization and Negotiation Strategy. Our founding partners, Vishal and Sheue Chee, bring a combined...
-
Technical Product Analyst
7 days ago
Hyderabad, India Travel & Payments Full timeAbout Travel & Payments & Mitt Arv (Payroll company) T&P is a Payments Consulting firm with the Partners having 100+ cumulative years of experience across companies like VISA, Uber, JP Morgan Chase, Expedia, Microsoft, Paypal, Shopback (Hoolah) and 40+ freelance consultants providing high profile, high impact business and management consulting services in...
-
Technical Support Analyst
4 weeks ago
Hyderabad, India Travel & Payments Full timeCompany Description Travel & Payments, based in Singapore, is a trusted payment consulting and advisory firm dedicated to simplifying the complexities of payments for businesses. We offer tailored services ranging from Payments Strategy Development to Cost Optimization and Negotiation Strategy. Our founding partners, Vishal and Sheue Chee, bring a combined...
-
Technical support analyst
4 weeks ago
Hyderabad, India Travel & Payments Full timeCompany DescriptionTravel & Payments, based in Singapore, is a trusted payment consulting and advisory firm dedicated to simplifying the complexities of payments for businesses. We offer tailored services ranging from Payments Strategy Development to Cost Optimization and Negotiation Strategy. Our founding partners, Vishal and Sheue Chee, bring a combined...
-
Technical Product Analyst
1 week ago
Hyderabad, India Travel & Payments Full timeAbout Travel & Payments & Mitt Arv (Payroll company)T&P is a Payments Consulting firm with the Partners having 100+ cumulative years of experience across companies like VISA, Uber, JP Morgan Chase, Expedia, Microsoft, Paypal, Shopback (Hoolah) and 40+ freelance consultants providing high profile, high impact business and management consulting services in the...
-
Technical Product Analyst
1 week ago
hyderabad, India Travel & Payments Full timeAbout Travel & Payments & Mitt Arv (Payroll company)T&P is a Payments Consulting firm with the Partners having 100+ cumulative years of experience across companies like VISA, Uber, JP Morgan Chase, Expedia, Microsoft, Paypal, Shopback (Hoolah) and 40+ freelance consultants providing high profile, high impact business and management consulting services in the...
-
Technical Product Analyst
1 week ago
Hyderabad, India Travel & Payments Full timeAbout Travel & Payments & Mitt Arv (Payroll company)T&P is a Payments Consulting firm with the Partners having 100+ cumulative years of experience across companies like VISA, Uber, JP Morgan Chase, Expedia, Microsoft, Paypal, Shopback (Hoolah) and 40+ freelance consultants providing high profile, high impact business and management consulting services in the...
-
Technical Product Analyst
1 week ago
Hyderabad, India Travel & Payments Full timeAbout Travel & Payments & Mitt Arv (Payroll company)T&P is a Payments Consulting firm with the Partners having 100+ cumulative years of experience across companies like VISA, Uber, JP Morgan Chase, Expedia, Microsoft, Paypal, Shopback (Hoolah) and 40+ freelance consultants providing high profile, high impact business and management consulting services in the...
-
Technical Product Analyst
1 week ago
Hyderabad, India Travel & Payments Full timeAbout Travel & Payments & Mitt Arv (Payroll company) T&P is a Payments Consulting firm with the Partners having 100+ cumulative years of experience across companies like VISA, Uber, JP Morgan Chase, Expedia, Microsoft, Paypal, Shopback (Hoolah) and 40+ freelance consultants providing high profile, high impact business and management consulting services in...
-
Technical Product Analyst
7 days ago
Hyderabad, India Travel & Payments Full timeAbout Travel & Payments & Mitt Arv (Payroll company)T&P is a Payments Consulting firm with the Partners having 100+ cumulative years of experience across companies like VISA, Uber, JP Morgan Chase, Expedia, Microsoft, Paypal, Shopback (Hoolah) and 40+ freelance consultants providing high profile, high impact business and management consulting services in the...
