Senior Operations Analyst

Join us as we work to create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all We are looking for a Senior Operations Analyst to join our Operations team Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM But enough about us lets talk about you You are a curious person who is great at identifying problems and seeing them through to resolution You would rather be an expert in a specific area than a generalist but still need to know how your work fits in with the bigger picture You are careful and detail-oriented but at the same time very efficient in your work and are always looking for ways to streamline processes and cut out waste The Team The operations team holds accountability of critical parts of workflows of athenahealth We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services Job Responsibilities Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services Responsible to maintain important logs and documentation regarding the details of the tasks performed Typical Qualifications Bachelors degree or equivalent 3-4 years experience in fast paced environment About athenahealthHeres our vision To create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all Whats unique about our locations From an historic 19th century arsenal to a converted landmark power plant all of athenahealths offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams Our 10 offices across the United States and India xe2x80x94 plus numerous remote employees xe2x80x94 all work to modernize the healthcare experience together Our company culture might be our best feature We don t take ourselves too seriously But our work Thats another story athenahealth develops and implements products and services that support US healthcare Its our chance to create healthier futures for ourselves for our family and friends for everyone Our vibrant and talented employees xe2x80x94 or athenistas as we call ourselves xe2x80x94 spark the innovation and passion needed to accomplish our goal We continue to expand our workforce with amazing people who bring diverse backgrounds experiences and perspectives at every level and foster an environment where every athenista feels comfortable bringing their best selves to work Our size makes a difference too We are small enough that your individual contributions will stand out xe2x80x94 but large enough to grow your career with our resources and established business stability Giving back is integral to our culture Our athenaGives platform strives to support food security expand access to high-quality healthcare for all and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future As part of the evolution of athenahealths Corporate Social Responsibility CSR program weve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving employee volunteerism insight sharing collaboration and cross-team engagement What can we do for you Along with health and financial benefits athenistas enjoy perks specific to each location including commuter support employee assistance programs tuition assistance employee resource groups and collaborative workspaces xe2x80x94 some offices even welcome dogs In addition to our traditional benefits and perks we sponsor events throughout the year including book clubs external speakers and hackathons And we provide athenistas with a company culture based on learning the support of an engaged team and an inclusive environment where all employees are valued We also encourage a better work-life balance for athenistas with our flexibility While we know in-office collaboration is critical to our vision we recognize that not all work needs to be done within an office environment full-time With consistent communication and digital collaboration tools athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation