Front Office Supervisor

10 hours ago


Munnar KL IN FORT MUNNAR Full time

Core Responsibilities Guest Services Management Greet and assist guests with check-in check-out procedures Handle guest inquiries complaints and special requests Ensure a high level of customer satisfaction Team Supervision Supervise front desk staff receptionists bellhops concierge Schedule shifts and manage attendance Train new employees and provide ongoing coaching Administrative Duties Maintain records of guest information and transactions Prepare reports occupancy revenue etc Ensure compliance with company policies and procedures Communication Coordination Coordinate with housekeeping maintenance and other departments Relay important information to staff and management Ensure smooth handovers between shifts Cash Billing Management Oversee billing and payment processes Handle cash credit card transactions and financial discrepancies Job Type Full-time Pay 20 000 00 - 23 000 00 per month Benefits Provident Fund Schedule Fixed shift Language Hindi Preferred English Preferred Work Location In person



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