Front Office Receptionist

4 weeks ago

Munnar KL IN Ragamaya Resort & Spa Munnar Full time

Key Responsibilities Front Office Operations Manage room reservations cancellations and modifications using PMS Property Management System Assign rooms based on availability and guest preferences Maintain front desk records bills receipts and ensure accurate payment collection Coordinate with housekeeping and other departments for room status and guest needs Communication Coordination Answer phone calls efficiently and route them to the appropriate departments Communicate guest feedback and special requests to relevant teams Assist in managing arrivals departures and in-house guest lists Administrative Tasks Prepare daily reports occupancy arrivals departures and revenue summaries Maintain a tidy and organized front desk environment Ensure compliance with resort policies safety procedures and standards Skills Qualifications Bachelor s degree diploma in Hotel Management or related field preferred 1-3 years of experience in front office or guest relations hotel resort experience preferred Proficiency in PMS software e g Opera IDS Cloud PMS Strong verbal and written communication skills Customer-centric attitude with problem-solving abilities Professional grooming and etiquette Key Attributes Pleasant personality Positive attitude and team player Ability to handle stressful situations calmly Attention to detail and multitasking skills Job Type Full-time Pay 15 000 00 - 20 000 00 per month Work Location In person

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    Guntur, AP, IN KL University Full time

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    3 weeks ago

    Thanjavur, TN, IN SRI KUMARAN GASTRO PRIVATE LTD Full time

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