Technical Support Engineer
20 hours ago
About the Role: Responsible for providing technical support (troubleshoot, online testing, problem solutions) to clients / customers. What you'll be responsible for? - Provide support to internal / external customers while adhering to the set SLA parameters. - Facilitate calls with customers to explain/resolve/address the issues raised to technical support team - Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns - Collaborate / coordinate with backend teams in identifying / resolving customer issues. - Capture and document all queries / concerns via the ticketing tool / email/ calls. - Responding to customers via various communication channels and to provide timely revert / updates / notifications. - Share periodic updates and feedbacks on regular basis. - Maintain regular tracker(s) and publish reports to all stakeholders. - Ensure 100% adherence to team’s and organizational processes. - Time Management - Ticket management - Customer response and engagement - Cross-functional communication and coordination - Compliance and SOPs What you'd have? - 2 to 5 years of experience, preferably in Telecom Domain - Excellent communication (written & verbal) and interpersonal skills - Basic knowledge of Linux, MySql, Oracle, Phoenix and Hive - Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions - Proactive, self-motivated and should be a team player - Flexible to work in 24x7 environment - Ability to plan and organize Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees
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Technical Support Engineer
4 weeks ago
Bengaluru, India Mazumdar Shaw Medical Foundation Full timeJob Vacancy: Technical Support Engineer (Electrical/Electronics/Biomedical) Location:Mazumdar Shaw Medical Foundation, Bengaluru Job Type:Full-time Industry:Laboratory instruments / Engineering Services Experience:0–3 years Salary:Competitive and based on experience Shift:Day & Night Shift (rotational) About the Role: We are seeking a motivated and...
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Technical Support Engineer
4 weeks ago
Bengaluru, India iMerit Technology Full timeThe Technical Support Engineer will be responsible for providing technical assistance, troubleshooting, and solutions to clients and internal teams. The role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Responsibilities: Diagnose,...
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Technical Support Engineer
7 days ago
Bengaluru, Karnataka, India NetApp, Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage...
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India INFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionINFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED is a company based in Bagmane Tech Park, C V Raman Nagar, Bangalore, Karnataka, India. The company is known for its dedication to delivering excellence in its field. Join a team that values innovation, dynamic growth, and high performance.Role DescriptionThis is a full-time on-site role for a...
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Technical support engineer
4 weeks ago
Bengaluru, India Wayground Full timeWayground (formerly Quizizz) is one of the fastest-growing Ed Tech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U. S....
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Technical Support Engineer
3 weeks ago
Bengaluru, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
4 weeks ago
Bengaluru, India ClanX Full timeTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset. Company detailsPortkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in production....
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Technical Support Engineer
3 weeks ago
Bengaluru, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
3 days ago
Bengaluru, Karnataka, India Mphasis Ltd Full time ₹ 2,00,000 - ₹ 8,00,000 per yearTechnical Support Engineer -SD Job Description Role: L2 Technical Support Engineer Who are we looking for? Level 2 Technical Support Engineer Years of experience needed years. Technical Skills: Hands-on experience with Windows /Mac OS environments Excellent problem-solving and communication skills Hands-on experience with Windows /Mac OS...
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Technical Support Engineer
4 days ago
Bengaluru, Karnataka, India Mbanq Full time ₹ 2,00,000 - ₹ 6,00,000 per yearTechnical Support Engineer (1–2 Yrs) Bangalore | Work from Office | MbanqAtMbanq, we power fintech, neo-banks & credit unions with cutting-edge cloud banking solutions. We're looking for aTechnical Support Engineerwith 1–2 years of experience to join our Bangalore team (WFO).What you'll doSupport API integrations & resolve customer issuesDebug across...
