Tech Support

3 weeks ago


India MLK Group Pty Ltd Full time

MLK Group a 100 percent Australian owned Digital Services and Innovation company brings the best of technological innovation to your fingertips Our vision is to foster growth for business and help create the path to innovation for them into the future With a vision of thinking outside the box being different and a culture that leads innovation we do things differently The Role You will support Ad Ops SEO Web Development and internal teams Troubleshooting technical issues maintaining systems and coordinating with third-party providers This is a great role for someone who enjoys hands-on problem-solving learning new tools and contributing to multiple facets of digital marketing operations This role ensures smooth technical operations across clients and agency s digital platforms from email systems and website hosting to security integrations and technical support for marketing teams Ideal Profile You possess a Degree Diploma in Computer Science Engineering or related field You have at least 2 years experience ideally within a IT Consulting role You have excellent written and verbal communication skills You have working knowledge of Strong knowledge of SMTP email systems and email deliverability practices Experience with web hosting platforms cPanel and domain management Ability to multitask in a fast-paced environment Strong documentation and communication skills Ability to troubleshoot software integration and hosting issues efficiently Hands-on experience managing CRMs and marketing-related tools Technical support experience for marketing teams including Google Ads Meta Ads tracking or analytics platforms and years experience in technical support IT operations or system administration You are a strong team player who can manage multiple stakeholders You possess strong analytical skills and are comfortable dealing with numerical data You are adaptable and thrive in changing environments What s on Offer Attractive salary benefits Excellent career development opportunities Work within a company with a solid track record of success



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