Meragi - Associate General Manager - Sales (1-3 Yrs) Bangalore ()

4 weeks ago

Bengaluru, Karnataka, India Meragi Events Full time

About HoC- House of Celebrations HoC is India s first branded tech-enabled wedding venue chain Think of WeWork for weddings - Each HoC venue is fully operated by us combining beautiful spaces 5-star hospitality and integrated wedding services - Our mission is simple to make every celebration seamless stylish and stress-free Role Overview- The Venue Sales Planning Manager will be the frontline owner of sales conversions and customer experience at HoC venues This role manages the team of in-house Planners our unique value proposition who guide couples and families from enquiry through booking and ensure they experience the warmth and confidence that HoC stands for - You will combine sales leadership customer consultation and team management to maximize venue bookings drive high customer satisfaction and ensure every Planner at your venues delivers consistently high-quality consultations Key Responsibilities Sales Ownership - Drive venue sales targets for assigned HoC properties - Track leads from enquiry to booking ensuring timely follow-ups and strong conversion Planner Team Management - Manage mentor and train venue Planners to deliver world-class consultations - Monitor Planner performance conversion NPS booking timelines - Establish playbooks and best practices for customer conversations site visits and upsell opportunities Customer Experience Leadership - Be the brand face at the venue deliver a premium trust-building and consultative experience - Step in for high-value clients and ensure smooth handover from enquiry - planner - booking - Capture customer insights to improve our offerings and service design Cross-Functional Collaboration - Work closely with central services decor catering photography to upsell services within venues - Provide feedback to marketing on lead quality and campaigns - Partner with operations to ensure a seamless handover post-booking Desired Profile - 1-3 years of experience- Excellent communication- Problem identify and summarize problems- Comfortable with data analysisWhy Join Us At HoC you ll be at the heart of transforming the wedding industry You ll lead a high-impact team own revenue outcomes and help build India s first national wedding venue brand ref updazz com

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