▷ Urgent Meragi

About HoC - House of Celebrations (HoC) is India's first branded tech-enabled wedding venue chain. Think of WeWork for weddings. - Each HoC venue is fully operated by us, combining beautiful spaces, 5-star hospitality, and integrated wedding services. - Our mission is simple: to make every celebration seamless, stylish, and stress-free. Role Overview - The Venue Sales & Planning Manager will be the frontline owner of sales conversions and customer experience at HoC venues. This role manages the team of in-house Planners (our unique value proposition) who guide couples and families from enquiry through booking, and ensure they experience the warmth and confidence that HoC stands for. - You will combine sales leadership, customer consultation, and team management to maximize venue bookings, drive high customer satisfaction, and ensure every Planner at your venues delivers consistently high-quality consultations. Key Responsibilities : Sales Ownership : - Drive venue sales targets for assigned HoC properties. - Track leads from enquiry to booking, ensuring timely follow-ups and strong conversion. Planner Team Management : - Manage, mentor, and train venue Planners to deliver world-class consultations. - Monitor Planner performance (conversion %, NPS, booking timelines). - Establish playbooks and best practices for customer conversations, site visits, and upsell opportunities. Customer Experience Leadership : - Be the brand face at the venue: deliver a premium, trust-building, and consultative experience. - Step in for high-value clients and ensure smooth handover from enquiry - planner - booking. - Capture customer insights to improve our offerings and service design. Cross-Functional Collaboration : - Work closely with central services (decor, catering, photography) to upsell services within venues. - Provide feedback to marketing on lead quality and campaigns. - Partner with operations to ensure a seamless handover post-booking. Desired Profile : - 1-3 years of experience - Excellent communication - Problem identify and summarize problems - Comfortable with data analysis Why Join Us? At HoC, you'll be at the heart of transforming the wedding industry. You'll lead a high-impact team, own revenue outcomes, and help build India's first national wedding venue brand.