▷ 15h Left Sales Manager

4 weeks ago

Indore India OrbiTouch HR (orbiTouch outsourcing pvt ltd) Full time

Job Description // Urgent Hiring for Business Development Manager // Location- Indore & Bhopal Profile-Business Development Manager Experience- 3+ years Ctc- upto 5 Lpa (depends on interview) Working Days- 6 days (10:30 am- 6:30pm) EXPERIENCE-3-5 years of experience in business development, sales, or customer relationship management in any Logistics/Freight Forwarding Firm Other Industry experience can also be considered. QUALIFICATION Preferred MBA in a pertinent field, such as logistics or supply chain management Candidates with proven track record with any other qualification will be also considered JOB DESCRIPTION Drive revenue growth through sales strategies and process improvement Convert inquiries into orders Ensure smooth order execution Build and maintain strong customer relationships Expanding business into new regions and markets INDUSTRY KNOWLEDGE & SKILLS understanding of freight forwarding and logistics industry. Knowledge of shipping and transportation methods, import/export processes, and industry trends. Familiarity with standard operating procedures (SOPs) in the shipping and logistics field. Awareness of market trends, pricing dynamics, and competitive intelligence within the freight forwarding industry. RESPONSIBILITY/ ACCOUNTABILITY STATEMENTS Customer Engagement and Relationship Management: Build and maintain strong customer relationships, serving as the primary point of contact for inquiries related to shipping and logistics services. Foster trust and customer loyalty by engaging with key accounts throughout the entire shipment process, providing updates and addressing inquiries. Actively convert customer inquiries and leads into confirmed orders, ensuring accuracy and adherence to customer requirements. Provide support for customers by addressing their concerns and facilitating smooth order execution. Attending events such as exhibition and conferences Order Execution and Financial Management: Monitor the progress of each shipment, proactively addressing any operational issues that may arise. Track invoices and payment status, ensuring timely and accurate payment collection. Act as a point of contact to resolve any issues related to shipments, customer concerns, and operational challenges. Collaborate effectively with internal departments and trade lanes to ensure seamless execution of shipments. Performance Reporting and Strategy: Identify opportunities for process improvement and efficiency within the business development function. Stay informed about market trends, competitive intelligence, and customer needs in the freight forwarding industry. Develop and implement sales strategies and plans to achieve revenue and growth goals. Participate in the development of business expansion strategies into new regions or markets. FUNCTIONAL COMPETENCIES Effective Communication Customer Engagement Sales Strategy Development Market Analysis Sales & Negotiation Skill MANAGERIAL / BEHAVIORAL COMPETENCIES Critical Information Seeking Efficiency Orientation Concern For Standards Result Orientation

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