Service desk Analyst

Job DescriptionRole & responsibilities- Contribute to and promote a culture of outstanding service while delivering an excellent colleague experience across all areas of IT engagement.- Act as a point of contact for colleague issues through phone, chat, email, and portal, providing exceptional service in all colleague interactions.- Supply first-line IT...

Job DescriptionWhat will your essential responsibilities include- Contribute to and promote a culture of outstanding service while delivering an excellent colleague experience across all areas of IT engagement.- Act as a point of contact for colleague issues through phone, chat, email, and portal, providing exceptional service in all colleague interactions.-...

Service Desk AnalystGurgaon Haryana IndiaResponsible for delivering high-quality service that improves the overall colleague experience Provide support for IT-related incidents and requests ensuring agreed Service Levels are met colleague expectations are managed and key targets are achieved Contribute to the continual improvement of service delivery...

Key Responsibility Areas (KRA)Designation: Service Desk ExecutiveLocation: GurugramExperience: Minimum 2 yearsService Desk and IT SupportResponsible for logging IT issues through phone, email, chat, and web portal.Log, track, and resolve incidents using Manage Engine and ADX tools.Assign tasks to engineers and ensure timely closure.Ensure HP warranty and AMC...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We...

Job DescriptionOur Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment,...

0-2 years of experience on Service Desk.Outstanding customer service skills and a customer first" mentality are a must.Advanced knowledge of IT principles and most supported systems and basic understanding of less commonly used systems.Subject matter ability in multiple areas of support.Strong technical knowledge and working experience with Microsoft...

Analyst- Service Desk (ICT)Job ID931616Job TypePermanent Full TimeLocationIndia - GurugramCategoriesITApplications close20 Oct 2025 India Standard TimeMake your mark with ThiessAs a global business, we are proud to offer diverse and rewarding career opportunities. We are committed to Thiess being a company that supports great people to succeed, develop their...

Designation: Service Desk ExecutiveLocation: GurugramExperience: Minimum 2 yearsKey Responsibilities :1. Service Desk and IT SupportResponsible for logging IT issues via phone, email, chat, and web portal.Log, track, and resolve incidents using ManageEngine and ADX tools.Assign tasks to engineers and ensure timely closure.Ensure HP warranty and AMC support...

Job DescriptionClient Service AnalystPosition OverviewJob Title: Client Service AnalystLocation: Gurgaon, IndiaRole Description- Cash transaction processing and verifications- SA/CA/ Demat account opening KYC screening- Account maintenance and customer instructions processing- To Handle Customer Walkins and resolve their queries- To handle legal...