Customer Success Specialist

7 days ago


Hyderabad, India Zithara.AI Full time

Job Responsibilities: - Provide support and training to the customer service team. - Establish and maintain a good strategic advisor relationship to increase the sales of the organization. - Ensure proper implementation of business growth strategies. - Develop and implement efficient customer success strategies. - Collect data to clearly understand the needs of the customers. - Take care of customer satisfaction by coming up with customer support content. - Discuss points related to customer satisfaction with the higher officials. Job Skills: - Bachelor’s degree in Business administration or other related courses. - Proven experience as a Customer Success Specialist or in other relevant roles. - Knowledge of customer success strategies and sales growth strategies. - Excellent verbal and written communication skills. - Inspiring leadership qualities and strategic planning skills. - Analytical mind and problem-solving ability. - Good team player and multitasker.



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