Urgent Group Account Manager
3 weeks ago
Job Title: Group Account Manager (Pod Head)
Location: Bangalore & Mumbai
Experience: 58 years
Employment Type: Full-time
About The Role
Were looking for a senior leader to head a client-facing pod, driving performance, strategic direction, and growth. As the Group Account Manager (Pod Head), you will lead high-value client relationships, manage senior teams, and ensure seamless delivery of multidisciplinary campaigns. This is an opportunity to operate your pod like a mini-agency, with complete ownership of strategy, revenue, and team growth.
Key Responsibilities
- Own delivery, performance, and client satisfaction for all pod accounts.
- Lead strategic conversations with key clients to ensure retention and growth.
- Manage and mentor Account Managers and senior team members.
- Drive revenue growth via upsell/cross-sell opportunities.
- Ensure operational excellence with adherence to timelines, budgets, and quality standards.
- Collaborate with Creative, BD, Strategy, Influencer, and Ops teams.
- Champion training and upskilling within the pod.
- Track and report on pod performance, ROI, and client satisfaction.
- Resolve internal or client-related challenges with a solution-oriented approach.
Requirements
- 58 years in client servicing/account management/campaign leadership.
- 23 years in people management.
- Leadership experience in a creative agency, digital marketing firm, or media company.
- Bachelors degree in Marketing, Advertising, Mass Communication, or related field (MBA preferred).
- Strong strategic planning, team leadership, and revenue management skills.
- Familiarity with CRMs, dashboards, performance tools, and communication platforms.
What We Offer
- Lead your own business unit with full ownership.
- Work directly with founders and vertical heads.
- Strategic involvement in scaling business outcomes.
- Opportunity to mentor and grow future leaders.
- Dynamic culture that rewards initiative and continuous learning.
Skills: leadership,campaign leadership,revenue management,account management,pod,campaigns,strategic planning,communication,revenue,teams,crm proficiency,client servicing,strategy,ownership,management,communication platforms,performance tools,team leadership
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