Senior Digital Marketing Analyst
3 days ago
Job Description At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Position title: Senior Digital Marketing Analyst Job Location: Chennai/ Hyderabad A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. Roche has established the Global Analytics and Technology Center of Excellence (GATE) at Chennai and Hyderabad to drive analytics & technology-driven solutions by partnering with Roche affiliates across the globe. Your Opportunity As a Senior Digital Marketing Analyst at Roche Services & Solutions, you will play a strategic role in strengthening our digital marketing and analytics capabilities. You will be responsible for analyzing performance data across channels, building insightful dashboards, optimizing user experiences, and providing data-driven recommendations to improve engagement and conversion outcomes across Roche's digital ecosystem - including email marketing, website analytics, and content performance. As a Senior Digital Marketing Analyst, you will: - Collect, analyze, and interpret customer, marketing, and web behavioral data to identify patterns, trends, and optimization opportunities. - Create dashboards, reports, and data visualizations to track digital performance metrics across channels (email, website, and social media). - Conduct A/B testing and recommend enhancements to improve user experience and campaign effectiveness. - Provide ad hoc analyses, insights, and actionable recommendations to business partners on website performance, email engagement, and campaign effectiveness. - Collaborate with cross-functional stakeholders (marketing, content, and analytics teams) to define KPIs and optimize digital journeys. - Develop a strong understanding of content strategy, SEO fundamentals, and digital campaign performance metrics. - Serve as a trusted analytics partner to business teams, ensuring data accuracy, consistency, and relevance. - Mentor junior team members and train partners on analytics tools, tracking best practices, and reporting frameworks. Who you are - You hold a Bachelor's Degree (computer science, engineering, or other technical disciplines) - Strong understanding of digital marketing channels - including email, website, social media, and paid campaigns - Hands-on experience with web and email analytics platforms such as Google Analytics (GA4) and Adobe Analytics - Experience or working knowledge of Google Tag Manager (GTM) for event and tag implementation - Proficiency in dashboarding and reporting tools such as Power BI, Tableau, or Google Data Studio - Good understanding of marketing automation tools (preferred) such as Salesforce Marketing Cloud and Adobe Experience Cloud - especially for campaign tracking and performance measurement - Knowledge of email campaign performance metrics (open rate, CTR, bounce, conversion) and ability to interpret these to derive actionable insights - Knowledge of attribution modeling, conversion management, A/B testing, and website/email performance optimization - Experience with SQL and database concepts including query optimization and performance tuning - Familiarity with tools like Omnibug, Adobe Cloud Debugger, Adobe Launch, and Google Optimize - Strong analytical mindset with the ability to translate digital and email performance data into actionable business insights - Excellent communication, attention to detail, and stakeholder management skills - Life sciences or healthcare industry experience (preferred) Who we are A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let's build a healthier future, together. Roche is an Equal Opportunity Employer.
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