
Network Technical Support
2 weeks ago
- Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices.
- Ensure resolution provided in the first interaction with the customer
- Acquiring knowledge about the newly released products and recent updates.
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
- Position and sell Premium support contracts to customers based on their support entitlement.
Technical skills:
- Self-Motivated & Ability to Work Under Pressure
- Should have good comprehensibility and understandability of what customers want
- Should have critical thought process and decision-making capability with focus on accuracy
- Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies
- Customer centricity and eagerness to drive himself/herself for upgradation in knowledge.
- Ability to sell/Upsell
Soft Skills:
- Should possess good English verbal skills
- Excellent logical reasoning
Computer Proficiency:
- Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals
-
Engineer - Network support
3 weeks ago
Chennai, Tamil Nadu, India Black Box Full timeJob DescriptionKey Responsibilities and Skills:- Troubleshooting:Solving network issues, identifying root causes, and implementing solutions using Juniper devices and technologies.- Implementation:Configuring and deploying Juniper devices and solutions, ensuring they meet network requirements.- Support:Providing technical support to internal teams and...
-
Engineer - Network support
1 day ago
Chennai, Tamil Nadu, India Black Box Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionJD - Network engineerKey Responsibilities And SkillsTroubleshooting:Solving network issues, identifying root causes, and implementing solutions using Juniper devices and technologies.Implementation:Configuring and deploying Juniper devices and solutions, ensuring they meet network requirements.Support:Providing technical support to internal...
-
Network Support
4 days ago
Chennai, Tamil Nadu, India Outpace Consulting Services Full time ₹ 5,40,000 - ₹ 12,00,000 per yearHiWe are hiring for ITES Company for the Network Support Role (L1/L2 Position)To Apply, WhatsApp Hi to OverviewThis Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA certifications, along with experience in DNS and DHCP and managing complex...
-
Network Support
1 day ago
Chennai, Tamil Nadu, India Outpace Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearHiWe are hiring for ITES Company for the Network Support Role (L1/L2 Position)OverviewThis Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA/CCNP certifications, along with experience in LAN/WAN & Security. Key responsibilities include...
-
technical support
6 days ago
Chennai, Tamil Nadu, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionPosition: Technical Support Engineer / Help Desk EngineerIndustry: Telecom & Consumer ElectronicsShift: US Shift (Night Shift)Project Type: Voice/Non-Voice International Technical SupportExperience: 15 years Location:ChennaiEmployment Type: Full-timeExperienced Technical Support Engineer with hands-on expertise in handling inbound customer...
-
Technical Support Associate
2 weeks ago
Chennai, Tamil Nadu, India Prag Robotics Private Limited Full time ₹ 1,80,000 - ₹ 3,00,000 per yearProviding technical support: Troubleshoot, diagnose, and resolve technical issuesMonitoring and maintaining computer networks: Perform regular and routine maintenance of an organization's computer networks to ensure networks are operating properlyOnline Installing computer programs and performing system updatesRepairing and resolving technical...
-
Technical Support Engineer
3 days ago
Chennai, Tamil Nadu, India Freelancer Full time ₹ 4,00,000 - ₹ 12,00,000 per yearProvide basic technical support for hardware, software, and network issues. Assist users via calls, chat, or email. Log tickets and escalate as needed. Required Candidate profileOnly Male candidates can apply passed outs are not eligible) Fresh Candidates and basic knowledge in hardware and networking. Should have willing to learn and support users...
-
Technical support engineer
3 weeks ago
Chennai, Tamil Nadu, India Movate Full timeMovate is hiring for TECHNICAL SUPPORT Designation: EngineerLocation: ChennaiWork Mode: Work from officeShift: NightOnly Immediate joiners can apply,Experience- 1 to 6 yearsDegree is mustJOB RESPONSIBILITIES:· Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Network Devices.· Ensure resolution...
-
Technical Support Specialist
3 days ago
Chennai, Tamil Nadu, India Webasto Roof Systems Full time ₹ 465 - ₹ 475 per yearWe are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. Moreover, technical support officers need to talk to customers directly, as well...
-
International Technical support Engineer
2 weeks ago
Chennai, Tamil Nadu, India Movate Technologies Full timeJob Description- Looking for candidates with excellent communication skill for technical support- Candidate should be flexible to work in US Shift (Rotational night shifts).- Candidate should be excellent in English communication.- Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office .- Any experience who are willing to...