Patient Coordinator

3 days ago


Mohali India A1XUS Full time

Job Description Key Requirements: - Education Qualification: MBBS, BDS or Similar - Excellent command in Verbal & Written English - Ability to work in PST Time Zone (10:00 PM IST to 7:00 AM IST) Roles & Responsibilities: - Serve as the first point of contact for patients via phone, email, or in person - Collect, verify, and update patient demographic, insurance, and medical information - Schedule appointments and coordinate with healthcare providers and clinical staff - Explain intake forms, consent documents, and clinic policies to patients - Ensure completeness and accuracy of patient records in EMR/EHR systems - Verify insurance eligibility and obtain pre-authorizations when required - Maintain confidentiality and compliance with PHIPA, HIPAA (if applicable), and organizational policies - Communicate effectively with internal teams to ensure timely patient care - Handle patient inquiries, concerns, and follow-ups professionally - Track intake status and report any issues or delays to supervisors Job Location: Mohali, Punjab Job Type: Full-Time



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