▷ Urgent Nice CXone Developer
4 weeks ago
Job Description Key Responsibilities: - A day in the life of an Infoscion - As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment - You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc - and build POCs - You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements - You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives - You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers - If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: - Primary skills Technology Nice CXone Developer Technology Communication IVR CCT Technology Functional Testing IVR Testing Technology Infrastructure Contact Center IVR Concepts Additional Responsibilities: - Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data - Awareness of latest technologies and trends - Logical thinking and problem solving skills along with an ability to collaborate - Ability to assess the current processes identify improvement areas and suggest the technology solutions - One or two industry domain knowledge Preferred Skills: Technology->Communication->IVR/CCT->Genesys,Technology->Functional Testing->IVR Testing,Technology->Infrastructure-Contact Center->IVR Concepts
-
CXone Developer
3 weeks ago
Chennai, India HCLTech Full timeJob Description NICE - CXone Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune Experience: 14+ years Position Overview (Job Summary): The NICE CXone Developer will be responsible for designing, developing, and maintaining contact center solutions using NICE CXone. This includes scripting IVR flows, integrating third-party systems, optimizing...
-
NICE CXone
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad HCLTech Full timeNICE - CXonePrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The NICE CXone Developer will be responsible for designing, developing, and maintaining contact center solutions using NICE CXone. This includes scripting IVR flows, integrating third-party systems, optimizing omnichannel routing,...
-
NICE CXone
2 weeks ago
Bengaluru, Hyderabad, Pune, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per yearKey Skills:NICE CXone (ACD, IVR, Studio, WEM, QM)NICE Studio scripting & call flow designNLU integration (Dialogflow, Lex, LUIS)Telephony protocols (SIP, VoIP, WebRTC)Good to Have:Experience with omnichannel contact center solutionsFamiliarity with Co-Pilot and Autopilot featuresExposure to cloud platforms (AWS, Azure)Knowledge of customer sentiment...
-
NICE CXone Engineer
24 hours ago
Bengaluru, Chennai, Hyderabad, India Black And White Business Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout Client: Hiring for One of Our Multinational CorporationsJob Title : NICE CXone EngineerQualification : Any Graduate or AboveRelevant Experience : 5 to 8 YearsMust Have Skills :NICE CXone and StudioCXone APIsGood To Have Skills :ACD, IVR, routing and integrationsRoles and Responsibilities :Studio Expertise:Design and implement advanced call flows using...
-
Nice CXone Developer
5 days ago
Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...
-
NICE Engineer
2 weeks ago
Pune, India Zensar Technologies Full timeJob Description Job Description NICE CXone Engineer Required Qualifications - Minimum 3 years of experience with NICE CXone and Studio. - Proven ability to build and maintain complex call flows using Studio. - Strong understanding of NICE CXone architecture and modules. - Experience implementing NICE CXone across multiple business units or departments. -...
-
Certified Nice CXone Solutions Engineer
2 weeks ago
Bengaluru, Karnataka, India Prudentica Consulting Llp Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRoles and ResponsibilitiesDesign, develop, test, deploy, and maintain IVR solutions using Nice CXone platform.Collaborate with cross-functional teams to identify business requirements and design customized IVR workflows.Implement ACD (Automatic Call Distribution) systems for efficient call routing and management.Troubleshoot issues related to IVR...
-
CXone Developer
4 days ago
Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per yearNice CXone Developer• Primary skills: Technology->Nice CXone Developer, Technology->Communication->IVR,CCT, Technology->Functional Testing->IVR Testing, Technology->Infrastructure-Contact Center->IVR Concepts • Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring...
-
▷ (3 Days Left) Director, Product Management
4 weeks ago
Pune, India NiCE Full timeJob Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about NiCE CXone is...
-
NICE inContact Admin
4 weeks ago
Bengaluru, India Enphase Energy Full timeJob Description Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to...