Certified Nice CXone Solutions Engineer

21 hours ago


Bengaluru, Karnataka, India Prudentica Consulting Llp Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Roles and Responsibilities

  • Design, develop, test, deploy, and maintain IVR solutions using Nice CXone platform.
  • Collaborate with cross-functional teams to identify business requirements and design customized IVR workflows.
  • Implement ACD (Automatic Call Distribution) systems for efficient call routing and management.
  • Troubleshoot issues related to IVR development, testing, deployment, and maintenance.
  • Ensure compliance with industry standards and best practices in contact center technology operations.

Desired Candidate Profile

  • 5-10 years of experience in IVR development using Nice CXone platform.
  • Bachelor's degree in Any Specialization (B.Tech/B.E.).
  • Strong understanding of contact center technology operations and customer service principles.
  • Proficiency in programming languages such as Python or JavaScript; knowledge of SQL database management systems.


  • Bengaluru, Karnataka, India beBeecxone Full time ₹ 80,00,000 - ₹ 1,40,00,000

    CXone Platform Maintenance and AdministrationThe successful candidate will be responsible for maintaining a stable and highly efficient CXone platform. This includes daily work within the CXone platform and collaboration with business teams to complete work order requests, changes, or promptly fix any issues that arise.


  • Bengaluru, Karnataka, India Enphase Energy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell...


  • Bengaluru, Karnataka, India NTT Ltd. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Senior Cross...


  • Bengaluru, Karnataka, India NTT Ltd. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Senior Cross...


  • Bengaluru, Karnataka, India NTT Ltd. Full time US$ 80,000 - US$ 1,20,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe...

  • IAM solutions

    2 days ago


    Bengaluru, Karnataka, India Teamware Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the JobGreetings from Teamware Solutions a division of Quantum Leap Consulting Pvt Ltd Job Description:Role: IAM solutionsExperience: 5 -7 YrsLocation : Bangalore / HyderabadWork Mode:OnsiteInterview Mode:Virtual InterviewNotice Period: Immediate to 20 Days preferredConnect for Faster Comm LinkedInJob Description:We are looking for an experienced IAM...

  • IAM solutions

    7 days ago


    Bengaluru, Karnataka, India Teamware Solutions Full time

    About the JobGreetings from Teamware Solutions a division of Quantum Leap Consulting Pvt Ltd Job Description:Role: IAM solutionsExperience: 5 -7 YrsLocation : Bangalore / Hyderabad Work Mode: OnsiteInterview Mode: Virtual InterviewNotice Period: Immediate to 20 Days preferredConnect for Faster Comm LinkedInJob Description:We are looking for an experienced...


  • Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities : Minimum of 5-10 years of progressive experience in Contact Center network operations, with significant hands on experience managing AVAYA, NICE, Genesys & Five9 Contact Center & Unified Communication Systems Deep Understanding of OS, Network & VoIP protocols: Linux, TCP/IP, VLANs, WAN, DHCP, SNMP, NTP, SIP, H.323, H.248, WebRTC, Computer...


  • Bengaluru, Karnataka, India EIL Global IT Solutions and Services Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Channels Contact Center Automation SpecialistExperience: 7 to 13 YearsLocations: Bangalore / Pune / HyderabadJob Type: Full-time, Onsite/Hybrid (as per client requirement)Share CV to Company DescriptionEIL Global IT Solutions and Services Pvt Ltd is a dynamic IT service provider headquartered in Adelaide, Australia, with a strong presence across...


  • Bengaluru, Karnataka, India NTT Full time US$ 80,000 - US$ 1,20,000 per year

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe...