
Cloud Contact Center Lead Engineer- PAN India(Preferred immediate joiners)
3 days ago
Dear All,
Hiring for Cloud Contact Center Lead & Architects for PAN India location
Exp: 12-15yrs
NP: Immediate joiners
Work Mode: Hybrid
Job Description:
We are seeking a highly experienced Contact Center Architect with 12 to 15 years of experience to join our team As a Contact Center Architect you will be responsible for designing and architecting Genesys Cloud CXAmazon Connect Nice CXOne solutions based on business requirements and technical considerations You will collaborate with stakeholders lead the implementation and configuration of respective Contact center platforms solutions and oversee the integration with other systems and applications Additionally you will be the SPOC for the clients and also provide technical guidance and support to the contact center team to troubleshoot complex technical issues and stay UpToDate with the latest AI features and capabilities across the contact center platforms Genesys Cloud CX, Amazon Connect Nice CXOne
Desired Skills
1.Should have sound knowledge and hands on experience of 12 to 15 years with Cloud Contact Center platform architecture and implementation Genesys cloud, Amazon Connect Nice CXOne
Strong knowledge of Customer Service Operations and experience in leading Customer Service operations assessment benchmarking
2.Gen AI exposure to any of the LLMs
3.Hands-on experience with the implementation of Virtual Agent Amazon Lex Google CCAI Agent 4.Experience in integrating contact center platforms to retrieve data from Database or API
Interested candidates please apply with below details
Exp:
CTC:
ECTC:
NP:
Regards
Sweta K
-
Contact Center
3 days ago
Bengaluru, Karnataka, India, Karnataka HCLTech Full timeContact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...
-
Contact Center Technology Implementation
18 hours ago
Bengaluru, Karnataka, India NR Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPrimary skill : Contact Center Technology ImplementationMust Have skills : Genesys+Tech Arch+ Tech ManagerExperience: 15+ YearsLocation : Pan IndiaProject Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.Must have skills : Contact Center Technology ImplementationGood to have skills :...
-
Contact Center Architect
17 hours ago
Bengaluru, Karnataka, India Study Abroad 7 Full time ₹ 12,00,000 - ₹ 36,00,000 per yearIf you have strong expertise in Genesys Cloud CX, Amazon Connect, and Nice CXOne, along with solid development skills in Java, , and React, we'd love to hear from youExperience: 12–15 YearsLocation: BangaloreWork Mode: WFONotice Period: Immediate to 15 DaysKey Responsibilities:Design and architect Cloud Contact Center solutions using Genesys / Amazon...
-
VMware Cloud Foundation Engineer
2 days ago
Bengaluru, Karnataka, India, Karnataka Incluziv Full timeAbout the Company: WiproRole: VMware Cloud with NSX/Aria exp (Strong experience on VCF & NSX-T)About the RoleMandatory Below are Mandatory SkillsResponsibilitiesPlan, design, and implement VMware Cloud Foundation (VCF) environments including management and workload domains.Deploy and configure NSX-T/NSX-V, including logical switching, routing, firewalls, and...
-
.Net Architect
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Accion Labs Full timeWe are looking for a Sr .Net / .Net Lead/ .Net Architect Location : Bangalore , Mumbai , Pune, Hyderabad, NoidaExperience : 8+ years Notice Period : Immediate Joiners/ 15 DaysMandatory : .net core, C#, SQL, azure servicesRequired Skills:Strong hands-on experience in .NET Framework / .NET Core.Proficiency in SQL / PL-SQL (queries, stored procedures,...
-
Bengaluru, Karnataka, India, Karnataka Triune Infomatics Inc Full timeRole: Cybersecurity Vulnerability & Patch Management Engineer (India – U.S. Shift) Working Hours: Monday to Friday, 9 AM – 5 PM PST (U.S. Business Hours)Reporting To: Security Operations (SecOps) Leader – USA Role Overview: We are hiring a skilled Cybersecurity Vulnerability Management Engineer based in India to support our U.S. Security Operations...
-
Cloud Engineer
15 hours ago
Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 20,00,000 - ₹ 25,00,000 per yearTCS is looking forImmediate joinersforCloud Engineer role in Bangalore.Role: Cloud EngineerYears of Experience: 8 to 12 yrsLocation: BangaloreNotice Period: Immediate Joiners are preferred or 0-15days Notice PeriodEx-TCSers are not applicableRoles & Responsibilities:Experience managing common AWS/GCP services (EC2, RDS, S3, VPC, CloudFormation, Google...
-
GCP cloud engineer
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Impetus Full timeJob Descriptions for Big data or Cloud EngineerPosition Summary:We are looking for candidates with hands on experience in Big Data with GCP cloud.Qualifications4-7 years of IT experience range is preferred.Able to effectively use GCP managed services e.g. Dataproc, Dataflow, pub/sub, Cloud functions, Big Query, GCS - At least 4 of these Services.Good to have...
-
informatica cloud Engineer
2 weeks ago
Bengaluru, Karnataka, India Teamware Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per yearGreetings fromTeamware Solutions a division of Quantum Leap Consulting Pvt. LtdWe have the below requirement for one of the reputed MNC for Bangalore location and require immediate joiners for the same.Required Skills/Job Description:-We are specifically looking for a resource with expertise in IDMC (Informatica Cloud solution), with at least 5 years of...
-
Cisco Meraki Network Engineer
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Anlage Infotech P Ltd Full timeDear All,Hiring for Cisco Meraki Network Engineers for Bangalore locationYears of Experience5 to 8 YrsWork Mode: HybridNP: Immediate to10daysAny Project specific Prerequisite skillsMust have Cisco Meraki and F5 skills.Should have 4 years of hands-on experience on Cisco Meraki and F5 Load balancer.Hands on experience on WLC s and wireless access...