Contact Center Architect

Primary skill : Contact Center Technology ImplementationMust Have skills : Genesys+Tech Arch+ Tech ManagerExperience: 15+ YearsLocation : Pan IndiaProject Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.Must have skills : Contact Center Technology ImplementationGood to have skills :...

Contact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...

Dear All,Hiring for Cloud Contact Center Lead & Architects for PAN India location Exp: 12-15yrsNP: Immediate joinersWork Mode: HybridJob Description:We are seeking a highly experienced Contact Center Architect with 12 to 15 years of experience to join our team As a Contact Center Architect you will be responsible for designing and architecting Genesys Cloud...

Job Summary:As a Team leader, you will be responsible for encouraging and promoting excellent customer service. You must be able to assist and support your agents (as needed) with technology, professional communication, and career development while building rapport within your team and upholding service level metrics. To exceed our customers needs, you must...

At Amazon we believe that every day is still day one.It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history.Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries....

Job Title: Amazon Connect ArchitectDepartment: Cloud Engineering / Contact Center Solutions / ITReports To: Head of Cloud Architecture / Director of CX TechnologyLocation: RemoteJob Type: Full-TimeJob Summary:As anAmazon Connect Architect, you will be responsible for designing, implementing, and optimizing scalable, secure, and high-performing cloud-based...

Exciting Opportunity at SHI India – Solution Architect-Core DCWe are thrilled to invite you to be a part of an exciting journey with SHI India We are currently looking for a talented Solution Architect – Core Data Center (DC) to join our team. If you're ready to work in a dynamic and innovative environment, this role is for youJob Title: Solution...

Exciting Opportunity at SHI India – Solution Architect-Core DCWe are thrilled to invite you to be a part of an exciting journey with SHI India! We are currently looking for a talented Solution Architect – Core Data Center (DC) to join our team. If you're ready to work in a dynamic and innovative environment, this role is for you!Job Title: Solution...

Role & responsibilitiesAct as the strategic interface between business units and technical teams to align Salesforce capabilities with programs/projects and business goals.Perform all activities in defining architecture, detailed design and solution approach for CRM centric programs in the enterprise.Support implementation and optimization of Salesforce FSC...

Our technology services client is seeking multipleMainframe Senior Engineerto join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Amazon Connect ArchitectExperience: YearsLocation: Bengaluru, PAN...