Contact Center Cloud Engineer
2 days ago
Contact Center Cloud Engineer
6 months
4-7 Years
4+ Years
Basic Qualifications
∙ Bachelors/Degree in Computer Science or other technology field
∙ 5-7 years of Contact center experience
∙ 1-2 years of experience with Azure Dynamics 365 and Azure Communication services
∙ Working knowledge of Copilot Studio
∙ Sound knowledge of MS/Azure infrastructure
∙ Excellent analytical, Interpersonal and Communication skills, fast learner, hardworking and good team player
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Contact Center Architect
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Contact Center
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Contact Center Technology Implementation
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Contact center
2 days ago
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Contact center
2 days ago
Bengaluru, Karnataka, India Weekday AI Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis role is for one of the Weekday's clientsMin Experience: 5 yearsLocation: BengaluruJobType: full-timeAs a Contact Center Operations Manager, you will be at the heart of ensuring efficient and effective customer engagement through inbound, outbound, and digital channels. You will lead operations across multiple teams, overseeing performance metrics,...
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Bengaluru, Karnataka, India, Karnataka Anlage Infotech P Ltd Full timeDear All,Hiring for Cloud Contact Center Lead & Architects for PAN India location Exp: 12-15yrsNP: Immediate joinersWork Mode: HybridJob Description:We are seeking a highly experienced Contact Center Architect with 12 to 15 years of experience to join our team As a Contact Center Architect you will be responsible for designing and architecting Genesys Cloud...
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Cloud Support Engineer
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Contact Center Specialist
1 week ago
Bengaluru, Karnataka, India Baylor Scott & White Health Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments,...
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Contact Center Specialist
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Team Leader, Contact Center
2 days ago
Bengaluru, Karnataka, India Walmart Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Summary:As a Team leader, you will be responsible for encouraging and promoting excellent customer service. You must be able to assist and support your agents (as needed) with technology, professional communication, and career development while building rapport within your team and upholding service level metrics. To exceed our customers needs, you must...