M23t0: Customer Care Representative-associate

6 days ago


Mumbai Maharashtra, India FedEx Full time

What can you expect as a FedEx team member Career Mobility and Development When you join FedEx you re joining a team with possibilities that literally span the world from opportunities for advancement and location transfer to training and leadership programs Total Compensation and Benefits Package We want to keep our employees for a long time so we offer competitive benefits opportunities for flexible work arrangements and programs to support well-being Equal Opportunities Our greatest asset at FedEx is our people We are committed to building a diverse equitable and inclusive workforce and offer equal opportunities fairness and respect to all regardless of who you are We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity We do not tolerate discrimination or harassment based on race color ethnicity national origin religion sex age genetic information citizenship disability marital status pregnancy sexual orientation gender identity gender expression veteran status or any other characteristic protected under national state or local laws We will reasonably accommodate team members and third parties with physical and mental disabilities Please note that the Job will close at 12am on Posting Close date so please submit your application prior to the Close Date Company INT FedEx Express Transportation and Supply Chain Services India Pvt Ltd City Mumbai Scheduled Weekly Hours 48 Worker Type Regular Posting Start Date 5-Oct-2025 Posting Close Date 11-Oct-2025 Job Family FXE-MEISA Customer Care Representative Position Summary Responsible for the completion of defined processes and procedures to deadline ensuring accuracy completeness and compliance with relevant internal and external standards Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve For complex issues may escalate to senior team members Interpersonal Skills Written Verbal Communication Skills Team Working Skills Microsoft Office PC Skills Problem Solving Skills



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