
Customer Support Executive
1 day ago
Job Description
If you are interested in joining our team, share your resume at [Confidential Information] or via WhatsApp at 7428896136.
Location: Gurugram, Haryana
Experience: 03 Years (Freshers Welcome)
Employment Type: Full-Time
Qualifications: Any Graduation
Working Days: 6 days with a rotational roaster
Job Description:
Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
Requirements:
- Experience: 0-3 years in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills.
- Strong problem-solving abilities and attention to detail.
- Bachelor's degree in any field.
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