Customer Support Executive

1 day ago

Gurugram, India Hiremora Full time

Company Description

Hiremora is more than just a recruitment agency; we are your trusted growth partner dedicated to connecting dynamic talent with thriving organizations. We specialize in talent acquisition, end-to-end recruitment solutions, and HR support services tailored for startups, SMEs, and MNCs across India. Our goal is to deliver quality, speed, and reliability in IT and Non-IT Hiring. Based in India, we serve PAN India and focus on building impactful careers through a personalized, data-driven approach.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing outstanding customer support and service, ensuring customer satisfaction, and handling online and technical support queries. Day-to-day tasks include responding to customer inquiries, troubleshooting problems, and providing effective solutions. The role requires a proactive approach to enhance the customer experience and ensure prompt issue resolution.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Online Support and Technical Support skills
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and technical aptitude
  • Ability to work independently as well as within a team
  • Open to 12th pass, Undergraduates, Graduates and PGs

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