Junior Operator

3 weeks ago


Gurgaon, Haryana, India Home Credit Full time
Job Description

Role Responsibilities:

- Call customers to remind them of EMI due dates and follow up until payment is received
- Explain payment options and consequences of delayed payments
- Coordinate with field collection team for doorstep collection requests
- Update call records and collection status in the system as per process

Job Requirements:

- Minimum 12th pass with 6+ months of experience or Graduate fresher
- Clear verbal communication and basic computer knowledge
- Typing speed of 15+ words per minute
- Willingness to work in shifts and achieve monthly collection targets

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