▷ Only 24h Left: Customer Service Rep

5 days ago

Mumbai India CIRCOR International, Inc. Full time

Job Description ORGANIZATIONAL STRUCTURE TITLE: Customer Service (Twin Screw) BUSINESS: Allweiler India Pvt. Ltd. LOCATION: Thane, India DIRECT REPORTING: Head Aftermarket, Pumps India Position Details Order entry and Processing for Pumps and Spare parts orders Principal Activities - Receipt of Pump and Spares orders from AE (FM) and Quotation Specialist (AM) with all technical and commercial details. Clarify all details to process the order in the system - Processing of Pump and Spare part orders via CRM into SAP system with technical and commercial details - Create Sales order in SAP with complete details of previously supplied pump, end user details, industry etc. - Create Contract Review check list (FM) and get it checked from AE / Quotation Specialist. Get approval of Check list from Sales / Marketing Director for large projects (value >25 lacs) - Order Transfer / Technical Handover to Operation team (Order Management cell) and Engineering / ETO with all required documents attached in SAP sales order - Provide Order confirmation to customers with best possible delivery date (CCD) after getting confirmation from plant (Order Management) - Coordinate with Order Management function in plant to get order related status and delivery updates - Coordinate with IC / direct customers for any technical / commercial clarifications, organize inspection witness, shipment clearances, forwarder details etc. - Coordinate with IC / direct customers for payment / collection as per agreed terms - Coordination with internal and external interfaces - Clarification of technical and commercial issues with other internal functions Candidate Requirements Education, Experience & Skills: - Education as Diploma / BE in Mechanical - 2 to 3 years professional experience as Customer Service Representative of industrial goods - Ability to read, write, analyse and interpret business and technical documents in English - Proficient in MS Office - Knowledge of SAP / ERP and CRM related software - Team player and self-motivated - Good Communication skill - Stakeholders Management

  • Only 24h Left: Customer Service Representative

    3 weeks ago

    Pune, India Mphasis Full time

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    2 weeks ago

    Ahmedabad, India Left of Centre Marketing Full time

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    Mumbai, India Criniti's Management Services LLP Full time

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    India Dharmakit Networks Full time

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    India DECRYPTON Full time

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    4 weeks ago

    Delhi, India Krishna Enterprise's Full time

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    1 week ago

    Mumbai, India LUZO Full time

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