Sales Operations Associate

GameChange Solar is one of the fastest growing, most dynamic companies in the booming solar industry. We are a global leader in the solar racking and tracker industry with a dynamic and driven team passionate about changing the game in solar. Our products are designed to be the fastest installing and most cost-effective in the industry. Responsibilities: - Review RFP data to identify pertinent project requirements. - Lead and oversee the purchase order (PO) process from initial deal negotiation to final execution. - Collaborate with the sales team, customers, and internal departments to ensure smooth and timely order processing. - Track and monitor PO status, ensuring all required documentation and approvals are obtained within specified deadlines. - Identify and address potential bottlenecks or issues in the PO process, implementing corrective measures as needed. - Handle any necessary administrative work including filing reports or presenting sales team with necessary documents - Develop and implement strategies to enhance sales operations efficiency, accuracy, and effectiveness. - Identify opportunities for process improvement and automation, leveraging technology and tools to streamline sales operations workflows. - Monitor key performance indicators (KPIs) related to sales operations and provide regular reports and analysis to management. - Conduct training sessions to educate sales team members on sales operations processes, including PO management, documentation requirements, and CRM system usage. - Provide ongoing support and guidance to sales team members, addressing inquiries and issues related to sales operations. - Collect, analyze, and interpret sales data to identify trends, patterns, and opportunities for improvement. - Generate regular reports and dashboards on sales performance, PO status, and other relevant metrics. - Present findings and recommendations to management, contributing to strategic decision-making processes. - Acknowledge customers by promptly responding to emails, texts, and phone calls - Answers phone calls from customers regarding deals and assist in resolving any issues as they arise - Follow up with customers to make sure that they are satisfied with a particular product and services - Follow up internally with engineering and production to ensure timely responses to clients - This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the ongoing needs of the organization. Required Experience & Skills: - 5 years of Experience - Bachelor's degree - Significant experience in administrative/operational role supporting a B2B Sales/Business Development team - Experience with CRM systems and excellent Excel skills - Experience with Sale Agreements and Contracts - Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access) - Excellent communication skills, both verbal and written - Strong client service skills for B2B clients. - Excellent time-management skills and the ability to prioritize tasks - Excellent analytical and problem-solving skills - Adaptable and eager to learn; self-starter who is willing to wear multiple hats to accomplish goals and can work independently w/o supervision once trained - Team-oriented - Someone who thinks outside the box and brings new ideas - Thrives in a fast-paced environment - Highly organized and detail-oriented - Prior solar energy experience is a plus Location: Bangalore, India Working Hours: Spain Working Hours - 13:00 PM to 10:00 PM. Working Shift: Min 4 days at Office