▷ [09/10/2025] Fives Digital - Executive - Customer Care (2-4 Yrs) Noida (after-sales/customer Service)
2 weeks ago
About the Role We are seeking experienced and detail-oriented L3 Back-Office Support Agents to join our growing team This role is ideal for individuals who thrive in solving complex problems and are passionate about delivering high-quality support in fast-paced environments As a Level 3 agent you will handle advanced customer issues escalated beyond the L1 and L2 support teams Your expertise will be critical in maintaining customer satisfaction and ensuring process excellence Key Responsibilities - Manage Level 3 escalations from internal support teams- Investigate and resolve complex or sensitive customer issues requiring in-depth knowledge- Work cross-functionally with product tech and operations teams to identify root causes and permanent solutions- Maintain thorough documentation of all escalated cases and resolutions- Ensure quick turnaround time while maintaining high standards of communication and accuracy- Contribute to continuous improvement by identifying recurring issues and suggesting process enhancementsRequirements - 2-3 years of experience in customer service back-office support or escalation management Email Chat - Prior experience in the e-commerce industry is preferred- Strong analytical thinking and critical problem-solving abilities- Excellent written and verbal communication skills- Customer-focused mindset with a calm and solution-oriented approach- Hands-on experience with CRM tools - Freshdesk experience preferred- Ability to work independently and collaboratively in a fast-paced environment- Process Window - 8am to 8pm - Language -English V5 ref updazz com
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Noida, Uttar Pradesh, India FiveS Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionFiveS Digital is a technology-led Business Process Management organization with a strong focus on customer and community-centric solutions. With over 15 years of experience, we operate in 9 locations across India and are recognized for our diverse and inclusive BPM workspace. Our core business areas include Customer Experience,...
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Customer Care Executive
6 days ago
Noida, India Insight Customer Call Solutions LTD Full timeRoles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...
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Customer Care Executive
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Noida, Uttar Pradesh, India STEEL MANTRA Full time**Position**: - Customer Care Executive **Company** - AllDigi Tech Limited **Eligibility Criteria**: - Education: Minimum 12th grade - Age: 18-30 years **Process**: - Outbound Sales **Skills Required**: - Strong communication skills in English and Hindi - Ability to handle customer queries and requests for services - Understanding customer needs and...
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Customer Care Executive
1 week ago
Noida H.O , Noida, Uttar Pradesh, India Vision Language Experts Full time ₹ 90,000 - ₹ 1,80,000 per yearJob Title: Customer Care ExecutiveLocation: Noida sector 2, noidaSalary: ₹10, Based on experience and skills)Job Summary:We are seeking an enthusiastic and self-motivated Customer care Executive to join our team in Jalandhar. The ideal candidate will be responsible for handling outbound and inbound calls, generating leads, providing information to...
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Automotive Customer Service Representative
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Lucknow, Uttar Pradesh, India Bright 4 wheel Sales Pvt. Ltd Full time**Full job description** **Automotive Customer Service Representative - Essential Duties** - Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety. - Introduces customers to service and parts personnel, indicating shop...
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Customer Care Executive
7 days ago
Noida, Uttar Pradesh, India 10 x growth accelerator Full time**Location**: Noida, Sector 135 **Mode**: Work from Office | Interview - Virtual **Cabs: both Ways** **Eligibility** - Qualification: Undergraduate / Graduate - Experience: Minimum 6 months in customer support (Voice process) - Freshers with excellent communication skills can also apply - Must have **excellent English communication skills** **Job...
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Customer Care Executive
2 weeks ago
Noida, Uttar Pradesh, India EJS Business Solutions Full timeJob Title: Customer Care Executive (CCE) Location: Noida Sec - 1 Salary Range: ₹15,000 - ₹18000 per month **Job Description**: **Requirements**: Excellent communication and interpersonal skills. Ability to handle customer inquiries patiently and efficiently. Flexibility to work in shifts, including evenings and weekends. Pay: ₹15,000.00 -...
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Telecaller/sales Role
2 weeks ago
Noida, Uttar Pradesh, India Noida Homes Interiors Full timeUrgent Walking In Drive Hiring- Job Title Tele caller - Modular Kitchen Sales- Location 3rd Floor D-202 Sector 10 Noida Uttar Pradesh 201301- Job Type Full-Time- Department Sales Marketing- Reports To Sales Manager Marketing HeadJob Summary We are looking for a motivated and persuasive Tele caller to join our team in the Modular Kitchen segment The ideal...
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Customer Care Executive
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Noida, Uttar Pradesh, India Speed Global Solutions Full timeJob Title: Customer Care Executive Location: H169, Sec.63 Noida (201301) Company: Speed Global Solutions Department: Customer Service Typing Speed -30 WPM Salary - 30K to 35K in hand Job Overview: Key Responsibilities: Customer Support: Act as the first point of contact for customers and provide support through phone. Address inquiries related to logistics...
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Noida, Uttar Pradesh, India Thieme Full timeThieme Group Noida India Work experience Marketing Communication PR Published 2025-08-22 About us Thieme is an award-winning international medical and scientific publisher with a rich history of 130 years Thieme has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products Thieme is a...
