(Urgent) assistant training manager

Job Description Job Description Job Description Job Title: Assistant Training Manager Function: Human Resources Location: Lonavala Primary Purpose We are seeking a dedicated and dynamic Assistant Training Manager with a specialty in Food & Beverage (F&B) Service and Housekeeping to join our team at Della Adventure & Resorts. The ideal candidate will have a strong background in departmental training, excellent communication skills, and a passion for delivering exceptional guest experiences. Key Responsibilities - Training Program Development: Design, implement, and evaluate comprehensive training programs for operational departments to ensure consistent and high-quality service. - Training Delivery: Conduct engaging and informative training sessions, workshops, and on-the-job training for new hires and existing staff. - Performance Monitoring: Regularly assess staff performance through evaluations, feedback, and observations, and provide coaching and support to help team members improve their skills and knowledge. - Standard Operating Procedures (SOPs): Develop, update, and enforce SOPs for Departments to maintain consistency and excellence in service delivery. - Cross-Department Collaboration: Work closely with department heads and management to identify training needs, develop training schedules, and ensure alignment with the resorts goals and standards. - Guest Experience Enhancement: Continuously monitor and improve service quality to enhance guest satisfaction and address any training-related issues that may affect the guest experience. - Training Materials: Create and update training manuals, guides, and other materials to support training initiatives. - Compliance: Ensure all training programs comply with industry standards, health and safety regulations, and company policies. - Reporting: Maintain accurate records of training activities, staff progress, and training outcomes, and provide regular reports to management. Qualifications - Education: Bachelors degree in Hospitality Management, Training & Development, or a related field. - Experience: Minimum experience of 4-5 years as a departmental trainer or a professor in F&B Service and Housekeeping department from a reputed institute, luxury resort or hotel environment. Minimum Qualification Bachelors degree in Hospitality Management, Training & Development, or a related field Minimum Job Experience Minimum experience of 4-5 years as a departmental trainer or a professor in F&B Service and Housekeeping department from a reputed institute, luxury resort or hotel environment Reporting To Director HR Travel N/A Apply Now Job Details Role Level: Mid-Level Work Type: Full-Time Country: India City: Mawal ,Maharashtra Company Website: https://www.dellaresorts.com/ Job Function: Human Resources (HR) Company Industry/ Sector: Hospitality What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [Confidential Information].