Senior Manager- Client Servicing

Job Description

Company Overview:

Leap of Faith Nah, Leap of Creativity THE LEAPFROG NETWORK is not your average ad agency they are the cool experts in the marketing playground. They craft campaigns stronger than your coffee and have more ideas than coffee stains on their brainstorming whiteboard. Join them for a joyride through the world of witty campaigns and quirky concepts. THE LEAPFROG NETWORK is not in the business of blending in; they are here to make your brand stand out like a unicorn.

About the Role:

We&aposre looking for a highly motivated and experienced Senior Manager to lead our client relationships and shape effective media strategies. The ideal candidate will have a strong background in a media or advertising agency, with a proven track record of handling content-based clients. You&aposll be the primary point of contact for our key clients, translating their business needs into innovative and impactful media plans. This role is perfect for a strategic thinker with a knack for ideation, a deep understanding of the media landscape, and a passion for building lasting client partnerships.

Key Responsibilities:

Client Management: Serve as the lead contact for a portfolio of key clients. Build and nurture strong, long-term relationships by understanding their business objectives and providing expert guidance.

Strategic Planning: Lead the development of comprehensive media strategies based on client briefs. Translate business goals into actionable plans, including media mix, channel selection, and content integration.

Ideation & Solutions: Proactively generate creative and innovative ideas to meet client challenges. Work closely with internal teams (creative, content, analytics) to develop holistic solutions that deliver measurable results.

Deck & Proposal Creation: Prepare and present compelling client decks, proposals, and quarterly business reviews. Articulate complex strategies and performance data in a clear, concise, and persuasive manner.

Brief Interpretation: Deconstruct and analyze client briefs to identify key requirements, audience insights, and performance metrics. Ensure all internal teams are aligned on the brief&aposs objectives.

Team Collaboration: Work effectively with cross-functional teams to ensure seamless execution of campaigns. Guide junior team members and foster a collaborative environment.

Qualifications:

Experience: 4-8 years of experience in a client-facing role within a media or advertising agency.

Domain Expertise: Proven experience in Media Planning /Account Management/ Client Servicing and a deep understanding of and digital media channels.

Content Focus: Prior experience handling content-based clients is essential. You should be familiar with branded content, influencer marketing, and content syndication.

Agency Background: A strong background working within an agency environment is a must. You should be accustomed to a fast-paced, dynamic, and client-centric culture.

Communication Skills: Exceptional presentation, communication, and negotiation skills. You must be able to articulate complex ideas clearly and confidently.

Strategic Thinking: A natural ability to think strategically, solve problems, and identify opportunities for client growth.

Leadership: Experience mentoring junior team members and leading projects from brief to execution.

We&aposre looking for someone who thrives on a challenge and is eager to make a significant impact on our clients&apos success. If you&aposre a strategic problem-solver with a passion for media and client relationships, we&aposd love to hear from you.

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