Gsoc Operator
5 days ago
Overview 170 Years Strong Industry Leader Global Impact At Pinkerton the mission is to protect our clients To do this we provide enterprise risk management services and programs specifically designed for each client Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions Bonded together we share a commitment to integrity vigilance and excellence Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds experiences and perspectives to join our family of industry subject matter experts The GSOC Operator assigned to one of Pinkerton s largest global clients will lead the day to day activities assigned by the Supervisors induringssigned shifts within the client s centre The Operator is responsible for managing alarms and assessing the priority of alarms and dispatching accordingly Responsibilities Represent Pinkerton s core values of integrity vigilance and excellence Complete email communications regarding alarms as the process dictates Receive proper shift handing and taking over of pending alarms action list Manage alarms ascertain the priority and dispatch accordingly Acknowledge alarm priorities as noted within the SLA Update tickets received Trouble Ticket assign based on the concern and complete follow up closure Create tickets for malfunctioning and excessive alarms Work in coordination with BAC throughout the shifts to complete necessary tasks Manage general usage and navigation of security cameras and raise TT for issues as needed Update the Shift Supervisor regarding escalation for remedial actions All other duties as assigned Qualifications Graduate with one to three years of BMS command centre and or security experience Freshers with good communication skills may also apply Knowledge of world news and current events Effective written and verbal communication skills Able to multi-task in a fast-paced and at times stressful work environment Able to constantly learn new tools and innovations Client orientated and results focused Self motivated and curious Computer skills Microsoft Office Working Conditions With or without reasonable accommodation requires the physical and mental capacity to effectively perform all essential functions Regular computer usage Occasional reaching and lifting of small objects and operating office equipment Frequent sitting Able to work in shift 24 7 operations and 6 days a week Willing to work overtime as needed Travel as required Pinkerton is an equal opportunity employer to all applicants and positions without regard to race ethnicity color national origin ancestry sex gender gender identity expression sexual orientation marital prenatal status pregnancy childbirth or related conditions religion creed age disability genetic information veteran status or any protected status by local state federal or country-specific law
-
GSOC Operator
2 weeks ago
hyderabad, India Flutter Entertainment Full timeGSOC Operator - Physical SecurityThe role: We are looking for a GSOC Operator – Physical Security to join our Global Security Operations Centre (GSOC) team in Hyderabad.Are you our next star player?You will be directly accountable for the effective and efficient running of the Global Security Operations Centre (GSOC). The role encompasses analysing,...
-
GSOC Operator
1 day ago
Hyderabad, Telangana, India Flutter Entertainment Full time ₹ 2,00,000 - ₹ 6,00,000 per yearGSOC Operator - Physical SecurityThe role: We are looking for a GSOC Operator – Physical Security to join our Global Security Operations Centre (GSOC) team in Hyderabad.Are you our next star player?You will be directly accountable for the effective and efficient running of the Global Security Operations Centre (GSOC). The role encompasses analysing,...
-
Gsoc Operator
1 week ago
Hyderabad, India Pinkerton Full timeWe are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...
-
Gsoc Operator- Customer Service
4 days ago
Hyderabad, Telangana, India Pinkerton Full timeOverview: **170+ Years Strong. Industry Leader. Global Impact.** At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we...
-
Gsoc Lead Operator
2 weeks ago
Hyderabad, Telangana, India Pinkerton Full timeOverview 170 Years Strong Industry Leader Global Impact At Pinkerton the mission is to protect our clients To do this we provide enterprise risk management services and programs specifically designed for each client Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions Bonded together we share a...
-
Team Manager: Global Security Operations Centre
3 weeks ago
Hyderabad, India MitKat Advisory Full timeLocation: Hyderabad, IndiaJob Type: Full-timeExperience Level: Senior (5+ years)Role OverviewWorking under the leadership of the client’s Senior Security Manager, the GSOC Team Manager, will oversee a dynamic team of analysts providing 24/7 threat monitoring, emergency messaging and geopolitical risk assessments. This leadership role requires the...
-
Gsoc Operator- Customer Service
3 days ago
Hyderabad, Telangana, India Pinkerton Full timeWe are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...
-
GSOC Sr. Analyst
24 hours ago
Hyderabad (Office), India Novartis Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Description SummaryThe GSOC Senior Analyst is responsible for overseeing the operational integrity of the Global Security Operations Center. This role involves supervising security systems, managing shift transitions, handling emergency communications, and ensuring compliance with training and performance standards. The Senior Analyst plays a critical...
-
GSOC Sr. Analyst
1 week ago
Hyderabad, Telangana, India Novartis Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSummaryThe GSOC Senior Analyst is responsible for overseeing the operational integrity of the Global Security Operations Center. This role involves supervising security systems, managing shift transitions, handling emergency communications, and ensuring compliance with training and performance standards. The Senior Analyst plays a critical role in...
-
Monitoring Operator Iii
2 weeks ago
Hyderabad, Telangana, India Johnson Controls Full time**GSOC Operator III**: **What you will do**: **Provide alarm, incident monitoring and dispatching, emergency and non-emergency security** **messaging, and incident escalation, globally 24 hours a day, 7 days a week for an organization** **that covers hundreds of locations, and over 100,000 people in more than 100 countries.** **How you will do it**: -...