▷ [Urgent Search] Team Lead | International Customer Support
4 weeks ago
Job Description Job Description: - Lead and manage a team of customer support executives handling international voice, email, or chat processes - Monitor team performance and ensure achievement of KPIs such as CSAT, FCR, AHT, and SLA adherence - Provide guidance, coaching, and support to team members to improve performance and productivity - Handle escalated customer queries and ensure prompt resolution - Conduct regular team meetings, performance reviews, and feedback sessions - Prepare daily/weekly reports and communicate updates to management - Collaborate with quality, training, and workforce management teams to align on performance and goals - Ensure process compliance and adherence to company and client policies - Promote a positive work environment focused on customer satisfaction and team engagement
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International Voice Support
2 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Job description International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi, Greetings from the 24 7.ai HR Team! We are hiring forInternational BPO rolesinVoice, Non-Voice, Technical Support, and Salesprocesses. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear...
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Customer Support Executive
2 weeks ago
Shanthinagar, Bengaluru, Karnataka, India Team Search LLP Full timeRoles and Responsibilities - Assist customers with product or service-related inquiries and issues - Identify and escalate priority issues to the appropriate team members - Maintain accurate and up-to-date customer records - Ensure customer satisfaction by resolving problems in a timely and professional manner - Collaborate with cross-functional teams to...
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Operations Team Lead
1 week ago
Bengaluru, Karnataka, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearMEGA Walk in DriveSTARTEK welcomes experienced professionals for the role of Team LeadYour Next Big Win: Lead Our GrowthHR Name - Alisha A.HR Contact Date of Interview - 12th November th November 2025Interview Location -Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru Interview Time - 12:30 PM -- 05:30 PM5 days working...
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▷ Urgent Search! Customer Support Engineer
3 weeks ago
Bengaluru, India Manifest AI Full timeWe at Manifest AI are looking for our AI Solutions Expert, and, we aim to disrupt how eCommerce is done today. Replacing the "search and browse way of shopping" with "asking and Get what you want way of shopping". https://getmanifest.ai/ Roles and responsibilities Work closely with clients to understand their business objectives and customer interaction...
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Team Lead
4 weeks ago
Bengaluru, India Ghrs Training Full timeJob Description Responsibilities: - Team Leadership & Management: Lead, mentor, coach, and motivate a team of customer support representatives to achieve individual and team goals. Conduct regular one-on-one performance reviews, provide constructive feedback, and develop individual development plans. Manage team schedules, ensure adequate coverage, and...
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Customer support team lead
2 days ago
Bengaluru, India Pine Labs Full timeJob Title: Customer Support Team LeadLocation: BangaloreDepartment: Customer Experience / SupportReports To: Helpdesk ManagerEmployment Type: Full-TimeJob Summary:We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The ideal...
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Customer Support Team Lead
3 days ago
Bengaluru, India Pine Labs Full timeJob Title: Customer Support Team Lead Location: Bangalore Department: Customer Experience / Support Reports To: Helpdesk Manager Employment Type: Full-Time Job Summary: We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...
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Customer Support Team Lead
3 days ago
Bengaluru, India Pine Labs Full timeJob Title: Customer Support Team Lead Location: Bangalore Department: Customer Experience / Support Reports To: Helpdesk Manager Employment Type: Full-Time Job Summary: We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...
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Customer Support Team Lead
24 hours ago
Bengaluru, India Pine Labs Full timeJob Title: Customer Support Team Lead Location: Bangalore Department: Customer Experience / Support Reports To: Helpdesk Manager Employment Type: Full-Time Job Summary: We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...
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Customer Support Team Lead
2 days ago
Bengaluru, India Pine Labs Full timeJob Title: Customer Support Team Lead Location: BangaloreDepartment: Customer Experience / SupportReports To: Helpdesk ManagerEmployment Type: Full-TimeJob Summary:We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...