Customer Success Executive

3 weeks ago

Greater Chennai Area, India Sulekha Full time

Are you a Social Media Whiz with a passion for helping small businesses thrive? Do you speak the language of Reels, organic growth, and customer success? If so, we want you Sulekha.com is seeking a dedicated Customer Success Executive to be the driving force behind the digital presence of our MSME clients across India. What You'll Be Doing: You won't just manage accounts; you'll be a Digital Growth Partner - 📸 Content Creator: Plan, create, and schedule quick, engaging Reels/Videos and visual content for platforms like Facebook, Instagram, and YouTube. - 📈 Strategy & Execution: Manage and maintain customer accounts, executing both organic and paid social media promotions to boost online reach. - 🤝 Client Success: Communicate directly with customers via WhatsApp and phone (Multilingual skills in Hindi, Telugu, Kannada are a huge plus) to understand their goals and share performance reports with actionable insights. - 📊 Analysis: Monitor campaign and content performance to ensure real, measurable impact on their business growth. We Are Looking For: - Strong communication (written & verbal) and a customer-focused mindset. - A Creative Eye for visual storytelling and short-form video content. - Excellent knowledge of major social media platforms, including their paid and organic functionalities. - Familiarity with the latest social media trends, tools, and analytics. - Proven experience in managing social media accounts (freelancers are welcome). - A Bachelor’s degree in Visual Communication or a related field is preferred. Why Join the Sulekha Family? At Sulekha.com, you get to make a real impact every single day: - Work with a vibrant, supportive team empowering thousands of MSMEs across India. - Accelerate your career in both Social Media Marketing and Customer Success. - Be part of a company that is leading the digital transformation for small businesses.

  • Customer Success Executive

    3 weeks ago

    Greater Chennai Area, India Sulekha Full time

    Are you a Social Media Whiz with a passion for helping small businesses thrive? Do you speak the language of Reels, organic growth, and customer success ? If so, we want you! Sulekha.com is seeking a dedicated Customer Success Executive to be the driving force behind the digital presence of our MSME clients across India. What You'll Be Doing: You won't just...

  • Customer Success Executive

    3 weeks ago

    Greater Chennai Area, India Sulekha Full time

    Are you a Social Media Whiz with a passion for helping small businesses thrive? Do you speak the language of Reels, organic growth, and customer success? If so, we want you!Sulekha.com is seeking a dedicated Customer Success Executive to be the driving force behind the digital presence of our MSME clients across India.What You'll Be Doing:You won't just...

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