End User Account Manager

Job Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

Rockwell Automation is hiring End-user Sales Account Manager - East to be based in Kolkata. In this customer-facing sales role, you will liaise and build relationships with our customers executive management teams to exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by applying Rockwell Automation's important areas of innovation and difference, to CPG/FMCG customers in the Eastern region of India.

You will establish and maintain relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure efficient utilization of resources. Y

You will report to Sales Leader End-user - CPG follow a hybrid working schedule in Mumbai, India.

Your responsibilities

- Achieve allocated sales target in products, services and solutions by negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.
- Growth in existing account and acquisition of competition / new accounts.
- Improvement in customer satisfaction for assigned account packages.

- Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.
- Lead the relevant stakeholders, internal and partners (Distributors, System Integrators, OEMs) in the execution of every tactical actions in pursuit of the strategic objectives defined in the Account Plans.
- Spend at least 70% of time in customer-facing activities in support of account plans.
- Adopt the company's disciplined approach to managing sales opportunities and front log using available sales tools.
- Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues.
- Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
- Stay current on Industry trends, competitors, market drivers and RA offerings.
- Perform any other relevant duties as and when assigned by Manager

The Essentials - You Will Have:

- Degree in Business, IT, Engineering or a related discipline.
- Good knowledge in FMCG / CPG industry.
- Experience in an industrial production environment, involved in the management or delivery of solution-based outcomes
- Minimum of 10 years of outcome-based solutions selling experience

The Preferred - You Might Also Have:

- Software experience will be an added advantage - PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc.

What We Offer:

Our benefits package includes

- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development

... and other local benefits

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