Associate, Client Services

About the Role Grade Level for internal use 08 The Team S P Global Trading Analytics delivers cutting-edge quantitative tools which help brokers and asset managers meet regulatory compliance reporting needs Evolving global regulations continue to drive increased scrutiny and market participants requirement for trusted partners who understands trade execution best practice and its impact on their compliance reporting obligations The Trading Analytics team strive to deliver a best-in-class experience in product support relationship management and customer communications Responsibilities and Impact The successful candidate will be expected to build strong relationships with customers in top-tier financial institutions on both the buy-side and sell-side ensuring their requests are prioritized and resolved Analysts partner with internal groups such as product management operations technology and sales to resolve problems or deliver product enhancements aimed at retaining existing customers and increasing revenues to the business Manage the relationship and communication between clients and the business Become a subject matter expert and share knowledge with end users Collaborate with colleagues and partners on issues that require escalation Understand the needs of different customers and work with internal product management technical operations teams to ensure we deliver effective solutions Share insights regarding new revenue opportunities and new product enhancements Drive continual improvement of the client service processes What We re Looking For Basic Required Qualifications Advanced working knowledge of main Microsoft Office programs is required Experience with client facing responsibilities an advantage Interest in working with software systems and technology Strong oral and written communication skills are essential Adept at building and maintaining trusted and credible relationships with external clients and with colleagues at all levels Additional Preferred Qualifications Knowledge of The U S Securities and Exchange Commission FINRA and Regulatory Rules 605 606 is a definite plus Knowledge of trade processing best execution and transaction cost analysis TCA an advantage Knowledge of SQL and or Python beneficial Able to self-organize schedule and prioritize effectively Managing multiple tasks in parallel and delivering to a high standard while meeting tight deadlines About S P Global Market Intelligence At S P Global Market Intelligence a division of S P Global we understand the importance of accurate deep and insightful information Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence and make decisions with conviction For more information visit What s In It For You Our Purpose Progress is not a self-starter It requires a catalyst to be set in motion Information imagination people technology-the right combination can unlock possibility and change the world Our world is in transition and getting more complex by the day We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow At S P Global we transform data into Essential Intelligencexc2xae pinpointing risks and opening possibilities We Accelerate Progress Our People We re more than 35 000 strong worldwide-so we re able to understand nuances while having a broad perspective Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it We are changing the way people see things and empowering them to make an impact on the world we live in We re committed to a more equitable future and to helping our customers find new sustainable ways of doing business We re constantly seeking new solutions that have progress in mind Join us and help create the critical insights that truly make a difference Our Values Integrity Discovery Partnership At S P Global we focus on Powering Global Markets Throughout our history the world s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals Benefits We take care of you so you can take care of business We care about our people That s why we provide everything you-and your career-need to thrive at S P Global Our benefits include Health Wellness Health care coverage designed for the mind and body Flexible Downtime Generous time off helps keep you energized for your time on Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs Family Friendly Perks It s not just about you S P Global has perks for your partners and little ones too with some best-in class benefits for families Beyond the Basics From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit Global Hiring and Opportunity at S P Global At S P Global we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills experience and contributions Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets Equal Opportunity Employer S P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law Pay Transparency Nondiscrimination Provision - PDMGDV203 - Entry Professional EEO Job Group Job ID 316299 Posted On 2025-06-04 Location Noida Uttar Pradesh India