Business Development Manager

Business Development Manager Co-Pilot Reporting Manager VP Sales Location Mumbai About the Role At Nivoda we are not just growing we are scaling at an unprecedented pace and we need world-class talent to join us on this journey to 10-figure GMV As a Business Development Manager BDM you will be at the forefront of this growth leading the charge in transforming potential into partnership and partnership into exponential growth This role is not just about hitting targets it s about redefining what s possible in the world s largest diamond marketplace Our core DNA we start with the customer and seek to understand You will be the architect of customer growth and success guiding clients from their first interaction with Nivoda to becoming lifelong advocates of our platform Your influence will span the entire customer lifecycle ensuring that every touchpoint is an opportunity to deliver value and drive growth About Us Nivoda s growth has more than tripled in the last 12 months We are searching for highly ambitious sales professionals to supercharge our success across different regions Our DNA Nivoda is a young and energetic global team headquartered in London with offices in Mumbai New York Hong Kong Johannesburg Antwerp and Amsterdam We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent efficient and cost-effective way for the jewelry industry to sell and buy jewelry Nivoda has a rapidly growing workforce expanding into new countries with a dynamic supportive and collaborative culture The company s sales have grown over 250 in the last 12 months and the team has grown to over 430 internationally We are a global team who can always be trusted driven to make big and bold moves to transform a traditional industry To know more please visit What You ll Do Inspire and Onboard New Customers Engage with high-potential prospects understanding their unique needs and crafting compelling narratives that position Nivoda as their go-to marketplace Partner with SDRs to seamlessly transition leads into active buyers Champion Customer Success Serve as the trusted advisor to your clients building deep value-driven relationships You will be their strategic partner anticipating their needs and proactively driving solutions that deliver unmatched ROI Drive Strategic Growth Identify and execute on opportunities to expand and deepen client engagement through up-selling and cross-selling initiatives You will turn customer success into business growth aligning Nivoda s offerings with the evolving needs of our clients Collaborative Excellence Work hand-in-hand with SDRs TAMs and CS teams to ensure every customer journey is seamless and every handoff is flawless You will be the linchpin that aligns efforts across teams driving efficiency and maximizing customer satisfaction Data-Driven Performance Leverage key metrics such as GMV Active Buyers First Purchases Retention Frequency ARPU and LTV to refine strategies optimize performance and contribute to the continuous improvement of our platform Innovate for Impact Actively collaborate with product teams providing insightful customer feedback that drives innovation and positions Nivoda as the leader in the marketplace You ll be a catalyst for change always pushing for better Basic Qualifications A passion for high-growth environments and a relentless drive to make things happen Bachelor s degree in Business Marketing or a related field 2 - 3 years of experience in a B2B customer-facing role with a proven track record of exceeding sales targets and driving customer success Exceptional communication negotiation and relationship-building skills A collaborative mindset with a demonstrated ability to work effectively across teams Proficiency in CRM software preferably Hubspot and an analytical approach to decision-making Preferred Qualifications Experience in the B2B marketplace tech industry or luxury goods market Strong data analytics skills with a history of using insights to drive business decisions Advanced knowledge of sales methodologies and customer lifecycle management Experience in driving strategic initiatives in a rapidly scaling environment What You ll Get World class sales training and techniques Fast-paced and multinational working environment The opportunity to be part of a hyper growth scale up Flexibility with remote working Generous holiday allowance Highly competitive base salary Extremely lucrative bonus structure