Billing Analyst

Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1 000 of the world s most valuable enterprises global brands like Microsoft P G Samsung and more than 50 of the Fortune 100 Learn more about our culture and how we make our employees happier through The Sprinklr Way What Does Success Look Like We are looking for a detail-oriented Billing Analyst with 2-5 years of experience specializing in Order to Cash O2C processes The ideal candidate will play a key role in managing billing operations ensuring accuracy in invoicing and supporting revenue recognition processes Location- Bangalore Shift Timings- 2 pm to 11 pm IST UK Shift timings What You ll Do Manage end-to-end Order to Cash O2C processes including invoicing collections and reconciliations Ensure accurate and timely generation of invoices in compliance with company policies Work closely with finance sales and customer success teams to resolve billing discrepancies Analyze and validate contract terms to ensure correct billing and revenue recognition Maintain billing records and documentation for audits and financial reporting Support process improvements and automation efforts to enhance billing efficiency What Makes You Qualified 2-5 years of experience in billing accounts receivable or related finance roles Strong knowledge of Order to Cash O2C processes Proficiency in ERP systems e g NetSuite SAP or similar Excellent attention to detail and problem-solving skills Strong communication and stakeholder management skills Ability to work in a fast-paced high-growth environment Preferred Qualifications Experience working in a SaaS or subscription-based business model Familiarity with revenue recognition principles ASC 606 or IFRS 15 Why You ll Love Sprinklr We re committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For full-time employees we provide a range of comprehensive health plans leading well-being programs and financial protection for you and your family through a range of global and localized plans throughout the world For more information on Sprinklr Benefits around the world head to to browse our country-specific benefits guides We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the world s most loved enterprise software company ever We believe in our product Sprinklr was built from the ground up to enable a brand s digital transformation Its platform provides every customer-facing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the world s largest brands as our clients and our employees have the opportunity to work closely alongside them We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more EEO - Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively we re more innovative creative and successful Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklr s EEO Policy and EEO is the Law