Community Management Associate

Job Description About Nothing Nothing exists to make tech feel exciting again. We're building a different kind of technology company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look and feel to how we communicate and show up in culture, we believe technology should make you feel something. Founded in London in 2020, we've grown from idea to global challenger in just a few years. Backed by GV (Google Ventures), EQT Ventures, and C Ventures, and investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we're now sold in 40+ markets with millions of users worldwide. About CMF By Nothing CMF is a sub-brand of Nothing, created to make great design and quality tech more accessible. We combine cutting-edge aesthetics with an uncompromising user experiencedelivering standout products without the typical shortcuts found in this market segment. Since launching in 2023, we've been on a mission to challenge the status quo. With a fast-growing product portfolio, CMF is shaping a new kind of tech experiencebold by design and built for a generation that demands more from the everyday. We operate like a startup within a startup: big ideas, fast execution, and a relentless drive to leadnot follow. Now, as we scale CMF into a global powerhouse from India, we're expanding our marketing leadership to help shape what's next. About The Role We're looking for a Community Management Associate to build and grow a passionate tech community around CMF's product ecosystem. You'll engage directly with users, spark meaningful conversations, and turn product feedback into insights that drive real change. You'll also lead community-first campaigns that invite our audience to shape what we do next. This role requires someone with a deep understanding of consumer techsomeone who speaks the language of specs, software updates, and product ecosystems fluently. You'll need to be just as comfortable in Discord threads as you are synthesizing feedback for the product team. Key Responsibilities - Own day-to-day community engagement across key platforms (Discord, Reddit, Telegram, forums, etc.), becoming a trusted and active presence - Design and execute initiatives that increase community participation, brand advocacy, and product co-creation - Build structured feedback loopsgathering and synthesizing user input to share with product, software, and design teams - Surface early trends and product insights from the community to inform roadmap and comms - Identify and nurture superfans and power usersturning them into long-term brand advocates - Launch community-driven campaigns and pilots in partnership with marketing, product, and creative teams - Create internal processes and playbooks to scale community engagement globally - Track engagement and sentiment metrics and continually optimize tactics for growth and impact - Stay on top of product news, tech trends, and competitor activity to keep the conversation fresh and relevant What We're Looking For - 35 years of experience in community management, grassroots engagement, or social-driven marketingideally in a tech-forward brand - Deep understanding of consumer tech, especially audio, wearables, and/or smartphones - Hands-on experience with community platforms like Discord, Reddit, and Telegram - Natural connector with empathy for users and the ability to translate their needs into action - Strong instincts for what drives engagement, loyalty, and word-of-mouth in tech communities - Highly organized and process-orientedable to build and scale systems that work - Strong communicator with the ability to influence cross-functional teams - Data-driven mindset with experience tracking and interpreting key community metrics - Bonus: experience working with early adopters, developer communities, or beta programs