Community Associate

1 day ago

Mangaluru Karnataka India, IN XYLEM LEARNING Full time

Community Associate – Job Description

Location: Xylem Karnataka

Job Type: Full-time

Salary: Best in the industry

Experience: 2+ years preferred

Language Requirement: Proficiency in Kannada & English (Written and Spoken)


Job Overview

Xylem Karnataka is seeking a Community Associate to build, manage, and grow our online and offline communities. The role requires a strategic thinker with strong content creation abilities and a passion for fostering engaging interactions with students and stakeholders.

The ideal candidate will have a deep understanding of social media, audience engagement, and digital content distribution—helping drive Xylem’s vision of empowering learners across Karnataka.


Key Responsibilities

1. Content Creation & Management

  • Develop, plan, and create engaging content for platforms including social media, WhatsApp, Telegram, and the website.
  • Coordinate with the creative team to design visually appealing graphics, videos, and written content.
  • Monitor content trends and audience preferences to optimize strategies for improved engagement.

2. Community Engagement & Growth

  • Serve as the primary point of contact for Xylem Karnataka’s community, fostering a supportive and interactive environment.
  • Build and manage online groups, forums, and social media pages to encourage discussions and participation.
  • Develop and execute strategies to increase engagement, grow community reach, and strengthen relationships with influencers and key stakeholders.

3. Channel Management

  • Oversee and optimize all digital channels, including Instagram, YouTube, WhatsApp, and Facebook.
  • Implement strategies to enhance visibility, engagement, and audience retention.
  • Track, analyze, and report on performance metrics to ensure continuous improvement in engagement initiatives.

4. Collaboration & Support

  • Work closely with marketing and academic teams to align content with organizational goals.
  • Assist in organizing events, webinars, and live sessions to strengthen learner engagement.
  • Gather and analyze community feedback to support content, service, and product improvements.


Qualifications & Skills

  • Bachelor’s degree in Communications, Marketing, Journalism, or a related field.
  • Proven experience in community management and content creation, preferably in the EdTech or education sector.
  • Proficiency in Kannada & English (Written and Spoken).
  • Strong understanding of social media platforms, content distribution, and engagement strategies.
  • Hands-on experience with content creation tools and social media management platforms.
  • Ability to work both independently and collaboratively, managing multiple projects efficiently.
  • Excellent organizational and analytical skills with the ability to track and measure engagement metrics.


Why Join Us?

  • Dynamic Work Environment: Work in a fast-paced, growth-oriented organization.
  • Impactful Role: Help build and nurture a thriving educational community.
  • Competitive Compensation: Salary and benefits aligned with industry standards.

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