Community Management Associate

1 week ago

Hyderabad India Digital Nest Full time

Job Description Job Summary: We are seeking a proactive and people-oriented Community Management Associate to oversee both online and on-campus communities. The role involves engaging with members, coordinating events, resolving conflicts and concerns, and building strong community relationships. Key Responsibilities: - Interact with community members across platforms and batches to drive engagement. - Respond to queries and feedback promptly and professionally. - Handle community conflicts tactfully while maintaining a positive and inclusive environment. - Plan and support online/offline events like meetups, webinars, and contests. - Coordinate with internal teams to align communication and activities. - Track community feedback and suggest improvements. - Share reports on engagement and community sentiment. Requirements - Any graduate degree. - 01 years of experience in community management, events, or customer-facing roles. - Strong communication and interpersonal skills. - Comfortable with social media tools; basic design/video tools are a plus. - Organized, empathetic, and enthusiastic team player.

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