Communications manager

2 days ago


Hyderabad, India Response Informatics Full time

Position OverviewRx Benefits seeks a dynamic Communications Manager to lead communications for our growingGlobal Collaboration Center (GCC) in Hyderabad, India. The role will be based in Hyderabadand will oversee all internal and external communications, including employee communicationsand engagement, executive communications, event management, social media, mediarelations, and content creation.This role demands initiative, urgency, and accountability, with the ability to pivot seamlesslybetween projects while meeting deadlines. The Communications Manager will identify andexecute communications, content, and storytelling needs, supporting overall company goalsthrough strong collaboration and relationship-building.This role will report to the Associate Director of Operations in Hyderabad, with a dotted-linereporting relationship to the Director of Internal Communications in the United States to ensurealignment with Rx Benefits’ corporate brand and communications strategies.Essential Job Responsibilities: Develop and manage an integrated communications strategy for the GCC team andoffice, inclusive of all internal and external communications for the GCC team Write, edit, and distribute internal communications such as emails, newsletters, talkingpoints, HR updates, intranet stories, blogs, videos, etc. Partner with GCC site lead on executive communications, including talking points andpresentations Coordinate local communications events, such as town halls, employee meetings, andvirtual events with Rx Benefits colleagues in the United States Coordinate closely with Corporate Communications to cascade corporate messages tothe GCC team, personalizing and editing as needed for local audience needs Manage local social media, including Linked In profile and content strategy, and anyother relevant local social media platforms Manage local external communications, including media relations and partnering withHR on recruitment activities Creative storytelling for both internal and external audiences, across different channels Share employee news, stories, and photos with the Corporate Communications team forinclusion in company-wide communications, as appropriate Ensure alignment with corporate brand, messaging, style guidelines, and best practices Track metrics for insights and continuous improvementRequired Skills and Experiences: Proficiency in Microsoft Office suite (Word, Power Point, Excel), Canva, Outlook, andTeams Proficiency in social media tools, especially Linked In Basic knowledge of Google Analytics, digital advertising channels, and search engineoptimization (SEO) Creative, corporate, and business writing Creative thinking Executive presence Event planning and management, including in-person town halls and virtual events Excellent project management skills English language proficiency Knowledge of Associated Press (AP) styleQualifications: Degree in communications, journalism, or related field 8-10 years of experience in communications Pharmacy or health insurance industry experience preferred Ability to create compelling content for different audiences and across different channels Ability to both think strategically and own tactical delivery of communications Ability to work non-standard business hours (need to work with HR on work scheduleand expectations)


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