Director Of Beverage

Responsible for beverage operations and staff on a daily basis Areas of responsibility include beverage service in the Restaurants Bars and Room Service Position assists with promoting the lounge menu planning maintains standards assists servers on the floor during peak periods and manages property liquor inventories and controls Strives to ensure guest and employee satisfaction while maintaining the operating budget Accountable for enforcing all legal obligations professionally and consistently Determines training needed to accomplish goals and implements training plan Strengthens the food and beverage culinary team by assisting in other outlets when needed CANDIDATE PROFILE Education and Experience High school diploma or GED 4 years experience in the food and beverage culinary or related professional area OR 2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major 2 years experience in the food and beverage culinary or related professional area CORE WORK ACTIVITIES Managing Beverage Operations Ensures compliance with all food beverage policies standards and procedures by training supervising follow-up and hands on management Implements agreed upon beverage policy and procedures throughout the property Manages in compliance with all applicable beverage and liquor laws Understands beverage control including days on hand perpetual inventory bar pars portion control costs controls beverage potentials mix of sales analysis for beverage issue returns food standards and period end inventory Monitors adherence to all liquor control policies and procedures Attends pre- and post-convention meetings as needed to understand group needs Comprehends budgets operating statements and payroll progress reports as needed to assist in the financial management of department Participates in the management of department s controllable expenses to achieve or exceed budgeted goals Manages to achieve or exceed budgeted goals Ensures compliance with all beverage policies standards and procedures Maintains food handling and sanitation standards Manages inventories according to budget and business levels Assists with developing menus and promotions as necessary Leading Beverage Team Trains staff on liquor control policies and procedures Supervises staffing levels to ensure that guest service operational needs and financial objectives are met Ensures employees understand expectations and parameters Communicates critical information to the beverage staff regarding each event Ensuring Exceptional Customer Service Provides excellent customer service Interacts with guests to obtain feedback on product quality and service levels Responds effectively to guest problems and complaints Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Provides feedback to individuals in an effort to improve service performance Reviews comment cards and guest satisfaction results with employees Managing Human Resource Activities Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job Participates in the development and implementation of corrective action plans At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Westin we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling ensuring they can be the best version of themselves To achieve the brand mission of becoming the preeminent wellness brand in hospitality we need passionate and engaged associates to bring the brand s unique programming to life We want our associates to embrace their own well-being practices both on and off property You are the ideal Westin candidate if you are passionate you are active and take pride in how you maintain your well-being you are optimistic you are adventurous Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8bteam and become the best version of you