High Salary Customer Relationship Executive

4 weeks ago

Noida, Uttar Pradesh, India SSSi Tutoring Service Full time
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

1. Lead Nurturing & Engagement:

- Engage with potential leads to build rapport and create interest in our services.
- Maintain regular follow-ups to ensure sustained interest and improved conversion rates.

2. Contact Information Acquisition:

- Develop innovative and ethical strategies to obtain phone numbers of friends, acquaintances, and professional connections.
- Reach out to prospective clients via calls, emails, or other communication channels.
- Present the company's services clearly and compellingly, highlighting key benefits and value propositions.
- Address initial client queries and provide relevant information to generate interest.

3. Email Collection & Database Management:

- Gather and organize email addresses of potential prospects to support the sales outreach process.
- Ensure the collected data is accurate, relevant, and updated in the CRM system.

4. Social Media Outreach & Client Engagement:

- Connect with existing clients on social media platforms to strengthen relationships and explore potential referrals.
- Introduce and pitch our services to mutual connections, effectively expanding our network.

5. Prospect Identification & Data Collection:

- Conduct research to identify potential leads across various channels.
- Build and maintain a database of prospective clients to support business development initiatives.

6. Database Management & Outreach:

- Access and review the received database to identify potential clients.
- Ensure proper documentation and organization of client information before initiating contact.

7. Lead Qualification & Handover:

- Assess client interest and eligibility based on predefined criteria.
- Document key client details and discussion outcomes.
- Transfer qualified leads to the sales team for further follow-up and conversion.

8. Collaboration & Reporting:

- Maintain seamless communication with the sales team to ensure smooth lead handover.
- Provide regular reports on outreach activities, client responses, and lead status.

9. Continuous Improvement:

- Gather client feedback during initial interactions to improve pitch effectiveness.
- Suggest process improvements to enhance lead conversion rates.

Qualifications

- Strong communication and networking abilities.
- Ability to think creatively and strategically for lead generation.
- Proficiency in using social media platforms for professional outreach.
- Basic understanding of CRM systems and data management.
- Self-motivated with a results-driven approach.

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